Venue Manager – Flagship Indoor Family Entertainment Venue | Braeside
We are opening our second venue — a new flagship indoor family entertainment centre in Braeside, Melbourne VIC, spanning over 12,000m2 and set to become one of the largest indoor entertainment venues in Australia.
Following the success of our first venue, we are entering the next stage of growth with a bigger vision, a larger operation, and a stronger leadership team.
This is not just another management role.
It is a rare opportunity to help build a flagship venue from the ground up, shape its culture, develop its team, and play a key role in the future expansion of our business.
With additional venues already planned, we are looking for an ambitious leader who is ready to grow with us and become part of our long‐term leadership team.
Build Something Extraordinary
We are opening our second venue — a new flagship indoor family entertainment centre in Braeside, Melbourne VIC, spanning over 12,000m2 and set to become one of the largest indoor entertainment venues in Australia.
Following the success of our first venue, we are entering the next stage of growth with a bigger vision, a larger operation, and a stronger leadership team.
This is not just another management role.
It is a rare opportunity to help build a flagship venue from the ground up, shape its culture, develop its team, and play a key role in the future expansion of our business.
With additional venues already planned, we are looking for an ambitious leader who is ready to grow with us and become part of our long‐term leadership team.
About the Role
As the Venue Manager, you will take full ownership of the venue's overall performance, including operations, guest experience, team leadership, financial performance, safety, and continuous improvement.
This is a full‐time leadership role based in Braeside, Melbourne VIC.
The venue is expected to open around late August, and the successful candidate may start earlier to support pre‐opening preparation, recruitment, training, systems setup, and launch planning.




You will lead a team of approximately 60 staff across multiple operational areas and will be responsible for building a solid leadership structure as the venue grows.
The venue will operate across weekends, evenings, school holidays, and peak trading periods.
As Venue Manager, you will have ownership of rostering and leadership coverage to ensure the business is well supported.
Key Responsibilities
Lead the overall operation of our flagship Braeside venue
Build, inspire, and develop a high‐performing leadership team
Recruit, train, coach, and develop supervisors, team leaders, and future managers
Oversee daily operations, rostering, workforce planning, and labour efficiency
Deliver outstanding guest experiences across all areas of the business
Drive revenue growth while managing costs, labour, and profitability
Ensure safety, compliance, cleanliness, presentation, and operational standards are consistently achieved
Monitor business performance, KPIs, guest feedback, and operational reporting
Resolve complex operational, team, and customer issues professionally
Support pre‐opening planning, launch preparation, team onboarding, and operational readiness
Work closely with the Head Office leadership team to execute business strategies and prepare for future expansion
What We're Looking For
Essential
Proven experience managing a large hospitality, entertainment, retail, leisure, tourism, or customer‐facing operation
Strong leadership and people management capability
Experience leading sizeable teams in a fast‐paced environment
Excellent English communication skills, both spoken and written
Strong commercial mindset with the ability to manage revenue, labour, cost control, and profitability
Highly organised, with strong planning, prioritisation, and execution skills




Confident decision‐maker who can stay calm under pressure
Passion for developing people and building a positive team culture
Availability to support a venue that operates across weekends, evenings, school holidays, and peak trading periods
Current right to work in Australia
Highly Regarded
Experience opening a new venue, store, site, or business
Experience managing large teams of around 50+ staff
Multi‐site management experience or readiness to progress into a regional leadership role
Strong understanding of KPIs, budgeting, labour management, and operational reporting
Experience in family entertainment, hospitality, retail, leisure, tourism, attractions, or large‐format venues
Mandarin speaking and listening ability, especially for communicating with Mandarin‐speaking guests, team members, or community partners
Why Join Us?
Lead one of Australia's largest indoor family entertainment venues
Be part of a rapidly growing company with multiple future locations already planned
Genuine career progression into Regional or Senior Operations leadership
Opportunity to join before opening and shape the venue from day one
Salary will be discussed with shortlisted candidates and will be commensurate with experience and capability.
Performance‐based bonus opportunities
Ongoing leadership development and professional training
Opportunity to shape the culture, standards, and future direction of the business
Work with a passionate leadership team committed to excellence
Your Career Starts Here
Today, you will lead one flagship venue.
Tomorrow, you could be leading multiple venues.
We are not simply looking for a Venue Manager.
We are looking for someone who wants to build a career, make an impact, and grow alongside one of Australia's most exciting indoor entertainment brands.
If you are ready for your next challenge, we would love to hear from you.
Equal Opportunity Statement
We are an equal opportunity employer and welcome applications from candidates of all backgrounds.
We value diversity, inclusion, and a positive team culture.
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📌 Venue Manager – Flagship Indoor Family Entertainment Venue | Braeside (Victoria)
🏢 RAINBOW TOWN BRAESIDE
📍 Victoria