Virtus Specialist Day Hospitals are leading providers of operating theatre services, designed to provide the best possible environment for patients, staff and their surgeons.
Our hospitals are highly automated with specialised surgical lighting and remote camera systems; they are well-appointed and equipped with on-site Central Sterilisation Departments and are maintained with contemporary technologies and instrumentation.Virtus Specialist Day Hospitals form a network of day hospitals across the east coast of Australia, extending into NSW, Queensland, WA, Victoria and Tasmania.The Administration Team Leader is responsible for the supervision, management and effective running of the administration function, staff and associated duties, including the Reception Area, Medical Records, invoicing functions and other duties as required by the needs of the organisation and as directed by the Director of Nursing.
The Administration Team Leader is responsible for providing leadership, support, direction, orientation, training and mentoring to administration team members in all areas relating to the administrative systems and functions.The Administration Team Leader is a member of the organisation's Management Team and therefore takes part in strategic planning and the promotion of a qualified image of the organisation.
The Administration Team Leader (in conjunction with the Director of Nursing) will devise, develop and instruct on administrative policy and systems, including the formulation and the ongoing management of the Quality Improvement Program for the administrative function.This role is a fixed term contract for 12 months.Responsibilities:Staff management of the administration team (under direction of VSDH GM and/or Director of Nursing)Provide support and feedback,



and conduct appraisals of administration staffProvide training and mentoring to administration team members.Ensure administration staff levels are maintained in line with organisation activity.Ensure a high standard of service in all administrative functions is maintained.Have a full working knowledge of all activities and tasks performed within the administrative function, such that training or back up support can be provided as required.Ensure receipts are processed daily and accurately.
Follow up all errors and unpaid accounts to ensure prompt resolution.Understand and manage health fund contracts, ensuring that billing policies are correct and adhered to.Perform regular audits to ensure compliance and accuracy of billings.Ensure that all daily, weekly, monthly and annual reports are completed, accurate and provided in a timely manner.Manage Aged Debtors accuracy and aging, ensuring amounts that are aged 60 days and greater are less than 6% of the total value of Aged Debtors.Maintain and monitor appropriate standards for Medical Records management.Provide oversight of the Benchmarking and Quality activities undertaken by the administrative team as directed by the GM VSDH / DON.Provide ad hoc administrative and management support for special projects as requested from time to time by the Executive Director of Nursing according to the needs of the organisation.Co-ordinate the ordering and attainment of patient food and Health Care Practitioners meals daily as required.Professional Qualifications and Experience:At least 5 years' experience in a broad range of administrative and hospital reception procedures.Previous experience or knowledge of the principles of:Human Resource management;Workplace Health and Safety legislation;Quality Improvement processes;Medical Records administration;Private Hospital fee and contract structures, invoicing;Accreditation under standard ISO ****:****; andKnowledge of the 8 standards under The National Safety and Quality Health Service Standards (desirable).
Demonstrated leadership ability within a team framework.Well-developed organisational, time management and decision-making skills.Excellent customer service skills.
o High level written and verbal communication skills.High level of computer literacy.
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📌 Administration Team Leader (Victoria)
🏢 Virtus Health
📍 Victoria