Take ownership of a critical business system and help shape how a growing national organisation works.
Own and optimise our NetSuite ERP platformPartner with teams across finance, sales, inventory and supply chainDrive system improvements, reporting, data integrity and user capabilityJoin a supportive Australian-owned national business
THE COMPANY
The Woodhouse Timber Company is an Australian-owned and established business supplying premium building products across Queensland, New South Wales, the ACT, Victoria, South Australia and Western Australia.
Operating through an exclusive wholesale supply chain model, Woodhouse distributes products through a recognised network of building material and hardware merchants, home centre outlets, and truss and wall frame manufacturers.
Our range includes structural and decorative remanufactured plantation pine products for internal and external building projects and applications.
Our vision is to be fast, flexible and frequent—providing customers with quality products and service while futureproofing our business.
THE OPPORTUNITY
We are seeking an experienced ERP Systems Coordinator to take ownership of the day-to-day administration, performance and continuous improvement of our ERP platform.
Our ERP system connects key business functions, including finance, inventory, supply chain, sales, customer service and reporting.
You will ensure the platform remains secure, stable and aligned with the operational needs of the business.
Acting as the link between internal teams, system users and external implementation partners, you will translate business requirements into practical system solutions.
This role will suit someone who enjoys solving problems, improving processes and helping people use systems more effectively.
ERP Administration and Support
Manage the day-to-day administration and operation of the ERP platformOwn Tier 1 and Tier 2 support triage, ticket prioritisation and escalationTroubleshoot system, workflow, reporting and integration issuesComplete root cause analysis and recommend preventative improvementsCoordinate escalated matters with external vendors and implementation partnersMaintain system procedures, documentation and an internal knowledge base
Security and Compliance
Manage user onboarding, offboarding and access changesMaintain user roles,



permissions and security structuresConduct periodic access reviewsSupport internal and external audit requirementsMonitor privileged access and support financial controlsEnsure access remains appropriate, secure and compliant
Systems and Process Improvement
Work with stakeholders to understand operational requirementsMap business processes and identify opportunities for improvementTranslate business needs into practical ERP solutionsAnalyse system usage and recommend enhancementsSupport the standardisation of processes across departments and locationsAssist the business to maximise the value of the ERP platform
Integrations and Data Management
Monitor and troubleshoot ERP integrationsMaintain an understanding of upstream and downstream data flowsSupport integrations involving WMS, EDI, APIs and other platformsMaintain master data governance and data quality controlsIdentify and resolve data mapping and transformation issuesEnsure data remains accurate and consistent across systems and reports
Reporting and Business Intelligence
Create and maintain reports, dashboards and saved searchesDevelop reporting through SuiteAnalytics or similar BI toolsInvestigate and resolve reporting discrepanciesMaintain reporting accuracy, consistency and performanceSupport stakeholders with reporting and data requirementsImprove the accessibility and usefulness of business information
Change and Release Management
Coordinate sandbox testing and validation of system changesManage controlled deployment of approved changes into productionComplete post-release validation checksSupport ERP upgrades, releases and impact assessmentsTest enhancements delivered by external implementation partnersMaintain change, testing and release documentationDeliver user training on system changes and updates
Configuration and Customisation
Maintain existing forms, PDFs, workflows, scripts and configurationsComplete minor configuration and customisation updatesSupport the testing and deployment of system enhancementsInvestigate customisation issuesCoordinate externally developed changesEnsure configurations and customisations are documented and controlled
Training and User Adoption




Develop and maintain training materials, user guides and proceduresDeliver training to new and existing system usersExplain technical processes in clear and practical languageIdentify areas where additional training or support is requiredPromote consistent and effective ERP usage across the business
ABOUT YOU
You will be a practical and solutions-focused ERP skilled who can balance technical capability with a strong understanding of business operations.
You will bring:
Experience administering NetSuite or a similar ERP platformA strong understanding of ERP data structures and business processesExperience with saved searches, reports, dashboards or BI toolsThe ability to troubleshoot system, data and integration issuesExperience translating business requirements into system solutionsStrong analytical, process-mapping and problem-solving skillsHigh attention to detail and a strong focus on data integrityStrong written and verbal communication skillsThe ability to explain technical concepts to non-technical usersExperience providing user support and system trainingThe ability to manage competing priorities and system-related projectsA structured approach to system administration and change managementThe ability to work autonomously and collaborate with internal and external stakeholders
Experience in the following will be highly regarded:
NetSuite and SuiteAnalyticsSQL or database queryingWMS, EDI or API integrationsERP implementation, migration or optimisation projectsFinancial controls and audit requirementsBasic scripting or programmingManaging external vendors or implementation partnersRelevant qualifications or ERP certifications
WHY JOIN WOODHOUSE?
Birthday leave to celebrate youEmployee Assistance and Wellbeing ProgramDiscounted private health insuranceDiscounted gym membershipRegular staff lunches and company eventsSupportive and friendly working environmentOpportunities for training and professional developmentThe opportunity to take ownership of a business-critical systemThe ability to make a genuine impact across a growing national organisation
Woodhouse embraces and values equity, inclusion and diversity and maintains a strong commitment to workplace safety.
If you are an experienced ERP professional looking for a role where you can take ownership, improve systems and contribute to better business outcomes, we would love to hear from you.
#J-*****-Ljbffr

📌 Erp Systems Coordinator (Brisbane)
🏢 Woodhouse Timber
📍 Brisbane