Medical Receptionist - Specialist Gynaecology PracticeA newly established specialist urogynaecology practice at Epworth Freemasons, East Melbourne.
The practice is growing, with consulting in East Melbourne and Geelong, and operating and urodynamics lists at Frances Perry House.
A second specialist (minimally invasive gynaecology) is expected to join the practice, so this role has genuine scope to grow in hours and responsibility.The roleAnswering calls and managing new patient enquiries with warmth and professionalismBooking consultations, surgery and urodynamics; coordinating theatre listsBilling: private specialist billing, Medicare/ECLIPSE claiming, and informed financial consentManaging referrals, correspondence and results in GenieSupporting the specialists with day-to-day practice administration, with scope to contribute to practice marketing and referrer engagement as the practice growsHoursApproximately two days per week (around 15 hours), currently worked across consulting sessions that may be scheduled as half days.




Exact days and pattern are negotiable, and hours are expected to increase as the practice grows.About youExperience in medical reception, ideally in a private specialist practice.Familiarity with Gentu or Zedmed, and confidence learning current software.Excellent phone manner and written communication.Comfortable working independently in a small, growing practice where processes are still being built.Adaptable - you enjoy variety and are happy for the role to evolve as the practice growsConfidence with practice marketing - for example social media presence, or supporting GP referrer communications and education eventsWhat we offer$40-$45 per hour + superannuation, depending on experienceA ground-floor role in a growing specialist practice with a clear path to increased hours and responsibilityA supportive, collegial environment at Epworth Freemasons, East Melbourne
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📌 Medical Receptionist – Specialist Gynaecology Practice (Melbourne)
🏢 Dr Mooska Raoofi Urogynaecology
📍 Melbourne