Do you thrive in a fast-paced, high-energy environment where attention to detail and compliance are key?
Salary: $31.43 - $55.00
Job Type: Permanent - Full Time
Location: Lidcombe
Job Category: Customer Service
About the Role
The DOOLEYS Group operates two vibrant Clubs in Lidcombe and Regents Park, along with DOOLEYS Health + Fitness, and we are currently seeking enthusiastic, service-driven professionals with Gaming experience to join our team as Full time Customer Service Attendants (CSA).
Warmly greeting members and guests and building rapport across diverse cultural backgrounds
Delivering exceptional service across Gaming and Food & Beverage areas
Operating and monitoring gaming machines in line with compliance requirements
Assisting patrons in the Gaming area, including machine payouts and general enquiries
Preparing and serving beverages in accordance with RSA requirements
Operating cashier tills and handling transactions accurately
Maintaining high standards of presentation, cleanliness and compliance
Ensuring adherence to operational procedures and responsible service standards
Desired Skills and Experience
We are looking for hospitality professionals who genuinely enjoy engaging with people and creating memorable experiences,
with proven experience in Gaming environments.
Previous experience in a Gaming role within a club, pub or similar venue (essential)
A strong understanding of Gaming compliance and responsible gambling practices
A customer-first mindset and passion for service excellence
Excellent communication and interpersonal skills
The ability to work collaboratively in a team environment
A positive, professional and friendly attitude
The flexibility to work a rotating roster across days, evenings, overnight shifts, weekends and public holidays
A current RSA and RCG is required.
Why Join the DOOLEYS Group?
On-site parking
Discounted meals
Discounted membership at DOOLEYS Health + Fitness
Birthday leave
Paid community leave
Ongoing training and development opportunities
A supportive team workplace where your contribution is recognised
Our Values
At The DOOLEYS Group, we are guided by our core values:
Courage
Respect
Professionalism
Integrity
Humility
If you are passionate about hospitality and ready to grow your career in a supportive and energetic workplace, we would love to hear from you.
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📌 Customer Service Attendant Cumberland City Council
🏢 DOOLEYS Clubs
📍 Cumberland City Council
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