Medical Reception/Admin Role – Melbourne Cardiology GroupLocation: Melbourne, VIC (flexible between two clinic sites)Reports to: Practice ManagerEmployment Type: Part-time (3–4 days per week, flexible schedule)About UsMelbourne Cardiology Group is a leading specialist practice dedicated to providing exceptional care to our patients.
We are seeking a professional and highly organised Medical Receptionist to join our team and support our Practice Manager, Consultant Cardiologists and Technical team.Role PurposeAs the Medical Receptionist, you will be the frontline liaison between clinicians, general practitioners, specialists, and patients/relatives.
You will play a vital role in ensuring the smooth running of the practice and maintaining our reputation for excellence.Key ResponsibilitiesWelcome and greet all patients and visitors, both in person and over the phoneRegister new patients and update existing patient data, including personal and financial informationAnswer phone calls professionally and respond promptly to patient enquiriesBook and confirm patient appointments, including theatre bookings in private and public hospitalsManage billing of tests, inpatient billing, Medicare and Eclipse batching and rejectionsSend out reports and reminders in a timely mannerScan and link patient documents to files,



download holter monitors and send reportsMaintain effective communication with consultants, GPs, specialists and other stakeholdersFacilitate patient flow and follow up on outstanding resultsManage correspondence, mail and faxes (electronic and paper-based)Maintain manual and computerised records and filing systemsEnsure the reception area is clean and organised and office supplies are adequately stockedProtect patient confidentiality at all timesPerform other administrative duties as directed by the Practice ManagerSelection Criteria2 years experience in medical receptionExperience using medical software, Gentu preferred but not essentialHigh level of professionalism and confidentialityExcellent written and verbal communication skillsAbility to show initiative and work cohesively in a team environmentAbility to work independently and prioritise workloadStrong organisational skills and attention to detailAbility to communicate with a diverse range of peopleUnderstanding of the Medicare Advantages Schedule and medical terminologyIntermediate to advanced knowledge of Microsoft Office suite and Google WorkspaceWorking ArrangementsWork across two clinic sites in Melbourne
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📌 Medical Receptionist/Admin (Melbourne)
🏢 Melbourne Cardiology Group
📍 Melbourne