Join a friendly, patient-focused specialist plastic surgery practice supporting a well respected Plastic & Reconstructive Surgeon.This permanent part-time position is based across our consulting rooms in East Melbourne (Tuesdays and Wednesdays) and Bundoora (Thursdays).
The role provides the opportunity to develop your skills while providing leave support for the Practice Manager.About the roleAs the first point of contact for our patients, you will play an significant role in delivering exceptional customer service while supporting the day-to-day administration of a busy specialist practice.Key responsibilities include:Welcoming patients and managing front desk receptionAnswering telephone and email enquiriesBooking, confirming and rescheduling appointmentsBilling,



receipting and Medicare/Health Fund processingManaging patient records and correspondenceAssisting with theatre and procedure schedulingSupporting the Practice Manager with general administrative dutiesAbout youPrevious experience in medical reception or specialist practice (plastic surgery or other surgical specialty highly regarded)Excellent communication and customer service skillsStrong organisational skills and attention to detailConfidence using medical software (Gentu or Genie experience desirable)The ability to work independently while contributing positively to a small, supportive teamA commitment to patient confidentiality and delivering an exceptional patient experienceIf you are looking for a rewarding role in a welcoming specialist practice where your contribution is genuinely valued, we'd love to hear from you.
#J-*****-Ljbffr

📌 Practice Receptionist And Administrator (Melbourne)
🏢 Surgery
📍 Melbourne