OverviewProgram Manager – Global Workforce SolutionsLead global workforce transformation and drive the implementation of scalable workforce solutions.Are you a Program Manager who thrives in complex international environments and knows how to bring structure, alignment and progress across diverse stakeholder groups?
Do you combine strong execution skills with the ability to navigate organisational dynamics and drive adoption at scale?
We are looking for a Program Manager – Global Workforce Solutions to lead the implementation and optimisation of workforce solutions across our international organisation.
This role sits at the centre of transformation, helping regions adopt best practices, standardise ways of working and successfully implement strategic workforce initiatives.
Your impactIn this role, you will lead complex, cross regional programs focused on workforce solutions, operational excellence and organisational change.
You will be responsible for translating strategic initiatives into practical implementation plans while aligning stakeholders across commercial, operational and support functions.You will play a key role in driving the adoption of new workforce solutions, processes and operating models.
Success will not only be measured by delivery, but by the extent to which changes are embraced and embedded within the business.Working closely with senior leadership and regional stakeholders, you will provide structure, governance and visibility across multiple initiatives.
You will identify risks,



manage dependencies and ensure alignment between global objectives and local execution.You will also contribute to the further professionalisation of our international organisation by helping to standardise processes, improve collaboration and establish scalable implementation frameworks.
Within the first ***** months, you will haveSuccessfully delivered multiple cross regional workforce solution initiativesDriven stakeholder alignment across different countries and business unitsImproved adoption of standardised processes and best practicesEstablished governance and reporting frameworks for key programsContributed to a more scalable and efficient operating modelSupported the successful implementation of strategic transformation initiatives
What you will doLead end to end program management of global workforce solution initiativesTranslate strategic objectives into structured implementation programsDrive stakeholder alignment across commercial, operational and support functionsEstablish governance structures, reporting and performance monitoringManage risks, dependencies,



resistance and escalationsSupport regional teams during implementation and change initiativesBuild strong relationships with senior stakeholders across multiple countriesDrive continuous improvement and standardisation of ways of workingProvide insights and recommendations to support decision making and scalabilityEnsure successful adoption of new processes, services and operating models
About the roleYou will operate in an international organisation undergoing significant transformation and growth.
This role sits at the intersection of strategy, execution and change, ensuring that workforce solutions and operational improvements are successfully implemented and adopted across the business.Experience within MSP, Workforce Solutions, Total Talent, Contingent Workforce or related industries is valuable, but we are primarily looking for a strong program manager with experience leading complex international transformations and stakeholder-driven implementations.
What you bring.What you bringYou are a strong program leader with a clear affinity for change management and stakeholder navigation in complex environments.3–8+ years of experience in program or project managementProven experience in driving change and transformation initiativesExperience within MSP environments is a hard requirementStrong understanding of HR technology, SaaS or service delivery modelsExcellent stakeholder management skills, including managing senior and challenging stakeholdersAbility to navigate organizational complexity and drive alignmentExperience with program governance, risk management and reportingStrong organizational and problem-solving capabilitiesFinancial and operational awareness (budgeting, resource planning)Agile or Protected certification is a plus, but not requiredExcellent command of EnglishBrand: HeadFirst GroupMobility budget or Lease car: No
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📌 Program Manager – Global Workforce Solutions (New South Wales)
🏢 Headfirst-B.v.
📍 New South Wales