EICARE Home Care Service Provider – Clayton VIC
EICARE Home Care Service Provider is seeking a Mandarin-speaking Administrative Assistant to join our team in Clayton, VIC.
This is a full-time position that will play a key role in supporting our operations and providing exceptional customer service to our clients.
As an Administrative Assistant, you will be responsible for a variety of administrative tasks and will serve as a crucial link between our organisation and our Mandarin-speaking clientele.
What you'll be doing
Providing Customer services to elderly clients
Answering and responding to phone calls and emails from clients in a professional and courteous manner
Participate in community outings, social events, and special activities as required
Assisting with the coordination of client services and support
Translating documents and communications between English and Mandarin as needed
Maintaining accurate records and databases
Providing general office support and contributing to the overall smooth running of the office
Provide friendly, respectful support to older clients while promoting their safety, wellbeing, and social engagement.
What we're looking for
Fluency in both Mandarin and English, with excellent written and verbal communication skills in both languages.
(Cantonese is a bonus).




1-2 years of experience in an administrative or customer service role, preferably in a social services setting
Strong organisational and time management skills, with the ability to prioritise tasks and work efficiently
Proficiency in using Microsoft Office suite and other relevant software
A friendly, professional, and customer-oriented attitude
A keen eye for detail and the ability to maintain accurate records
A desire to contribute to the well‐being of our clients
What we offer
At EICARE Home Care Service Provider, we are committed to providing a supportive and inclusive work workplace.
We offer competitive salaries, opportunities for professional development, and a range of employee benefits, including health insurance and flexible work arrangements.
We value our employees and strive to create a positive and rewarding work culture.
About us
EICARE Home Care Service Provider is a leading provider of in-home care services in the Clayton and surrounding areas.
Our mission is to enable our clients to live independently and with dignity in the comfort of their own homes.
We pride ourselves on our personalized approach, cultural sensitivity, and commitment to delivering the highest quality of care.
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📌 Mandarin-Speaking Administrative/Customer Service Assistant (Victoria)
🏢 EICARE Home Care Service Provider
📍 Victoria