14 Victoria Rd, Pennant Hills NSW ****, AustraliaPosted Tuesday 28 July **** at 2:00 pm | Expires Sunday 30 August **** at 1:59 pmProvide support & comfort to our lovely residents, by applying your exceptional customer service & hospitable nature to ensure their needs are met.Peace of mind provider or as we call it, Village Support Officer.Do you get joy from being a valued support to people?
Do you want to work for an organisation that genuinely cares for both its employees and customers?
About Keyton:With over 65 villages across Australia, 15,000+ residents and 800+ passionate staff, we're leading the way with heart, for a new age of wellbeing, connection and choice for all independent seniors.Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units, all share a common goal:WeLead with Heart, and we are committed to creating caring and fun-filled retirement communities.Our purpose is to create places where communities thrive – not only for residents, but importantly, for our employees also.
We do this by creating safe, secure and connected independent living communities where residents can enjoy active and social lifestyles, close to essential services and amenities.Training and working with a supportive and fun teamThrive as part of a strong team in an exceptional work environmentCareer development and growth opportunitiesEmployee referral programEmployee DealsHealth & Wellbeing and Reward ProgramExcellent company benefits and discounts on offerDiscounted health insurance,



annual vaccinations and skin checksThe opportunity to make a meaningful impact in the lives of our residentsThe Role:Tucked away in a peaceful oasis in the Hills District, with its tranquil surroundings and landscaped gardens, Lutanda Manor offers a warm and friendly community, with quality amenities and a supportive environment.We currently have a genuinely rewarding opportunity for a customer-focused and reliable Village Support Officer to join the team on a casual basis.
The successful candidate will be providing customer service, comfort, and support to our residents when they need is most.This is an excellent, flexible opportunity for someone seeking meaningful work that fits around university study commitments.Reporting to the Village Manager, your duties will include:Building positive, respectful relationships with residents to enhance their quality of life and sense of belongingConducting welfare checks to ensure resident comfort and safetyResponding to resident enquiries and assisting with meal delivery whenever requiredResponding to call outs and initiating emergency services whenever requiredUndertaking first aid whenever requiredInitiating emergency services where requiredPerforming basic administrative tasksAssisting with our colourful village eventsProviding assistance with miscellaneous tasks around the village,



as directed by managerAbout You:A professional and positive approach is required at all times to ensure that all residents' needs are met, as well as having the following:Excellent communication skills, both verbal and written, with the ability to engage effectively with a diverse communityDemonstrated customer service experienceExceptional interpersonal skills with an approachable personality that helps build trust and rapport with residents, families, and team membersA current First Aid & CPR Certificate (or be willing to obtain)Have strong organisational skills, with the ability to manage and prioritise multiple tasks effectivelyThe ability to remain calm and respond appropriately in emergency situationsBe highly motivated and able to take initiativeHave basic computer skillsReady to Join the Fun?
If you're calm under pressure, love a diverse customer service role and are committed to creating a secure and caring environment, we'd love to hear from you.
Join us in supporting a vibrant community of independent seniors—your work will truly make a difference every day.Please note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November.At Keyton we celebrate diversity and acknowledge that what makes us different makes us stronger.
We engage, enable and empower our people and support their individual needs.
Inclusion sets us all up for success.
We therefore encourage you to apply for roles in our business, regardless of gender, gender identity, sexual orientation, disability, ethnicity, race, age, religion, social background.14
Victoria Rd, Pennant Hills NSW ****, Australia
#J-*****-Ljbffr

📌 Village Support Officer (New South Wales)
🏢 Keyton Holding
📍 New South Wales