Job Description
As the Customer Banking Specialist in our Maryborough Branch, you'll be the face of Commbank & the first person customers speak with, you will:
Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel
Build personal connection with customers through meaningful conversations to enhance their experience
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Be aware of movements within the branch, ensuring it's running effectively & efficiently and that customers are satisfied with their experience
About the Candidate
A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & display all the right behaviors to maintain an approachable & skilled demeanor
The ability to manage customer expectations with a qualified presence




A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
With us, you'll help customers make informed financial decisions to achieve their goals.
Work Setting
9.45am - 1.45pm
Monday, Wednesday & Friday (12 hours per week)
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
We have been serving our local communities for over 100 years with market leading products, services & technology.
What we do has a real impact at all stages of people's lives - whether it's opening your first account, saving for a wedding, buying your first home, or planning for your retirement.
Working with us in RBS means you'll positively impact our customers' lives and ensure that when they need us, we're there for them.
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📌 Customer Banking Specialist Maryborough Branch
🏢 Commonwealth Bank
📍 Maryborough