We are currently seeking a customer service professional for a part time chance to work at our Kilkenny Branch!
Rosters are predetermined.
Please ensure you are available for the following roster before applying:
Permanent Part time, 25 hours/week:
Monday - Friday, *****am - 4.00pm
No two days are ever the same in our branch-based customer service roles; you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
More specifically, you will:
Assist customers with general banking transactions, answering questions and queriesBuild a personal connection with customers through meaningful conversations face to face and through our direct channelsWork with customers to use our in-branch technology and digital banking optionsComplete Financial Health Checks to assess customers' financial needsProcess applications for personal loans,
credit cards and associated productsUse tools to capture customer feedback and take action to correct any service breaks to drive improvementBe provided with continuous training and development to support your career aspirations
We're interested in hearing from people who have:
A passion for delivering outstanding customer service with every interactionThe ability to have great conversations and confidence to ask challenging questionsProblem solving attitude and curiosity in finding the right solutionsWillingness to be flexible with work hoursAn open approach to learning new things and goal orientedAn ability to work collaboratively as a team to deliver a seamless customer experience
We're aware of some accessibility issues on this site, particularly for screen reader users.
We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on ******** ***.
Advertising End Date: 22/07/2026
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