Position title: Passenger Service Representative
About Us
Join T'way Air Sydney and become part of a agile international airline delivering exceptional passenger experiences between Australia and Korea.
Work Location
Sydney Kingsford Smith International Airport (SYD)
Key Responsibilities:
Flight documentation and operational reporting
Aircraft turnaround coordination
Communication with ground handling service providers
Coordination with Sydney Airport and government authorities
Respond to passenger complaints and provide professional resolution.
Maintain daily flight statistics and monthly reporting.
Perform administrative and support duties as directed by the supervisor.
Qualifications:
Excellent communication and interpersonal skills
Customer-focused attitude
Ability to work under pressure in a quick-paced airport environment
Ability to work weekends, public holidays and rotating shifts
Robust attention to detail
Language ability is highly regarded
Employee Benefits
Full time job
Superannuation
Staff travel benefits (subject to company policy)
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📌 T'way Air Passenger Service Agent Korean Speaking New South Wales
🏢 KOTRA
📍 New South Wales