Lead complex ER matters end-to-end, from investigations to workplace disputesLead enterprise bargaining and act as key liaison with unionsCoach senior leaders on workplace risk, change and complianceAbout the OpportunityOur client is a well established and highly recognised Australian retail group with a significant national footprint.
They are seeking an experienced Employee & Industrial Relations Specialist to join their People Experience team, reporting to the Head of People Experience.
This is a newly created role offering genuine scope to lead ER/IR strategy and enterprise bargaining for a business of real scale.About the RoleThis is a hands on, end to end ER/IR role for a specialist who wants ownership, not just advisory input.
You will lead complex employee relations matters from investigation through to resolution, act as the key liaison with unions and external industrial representatives, and lead enterprise bargaining activities for the distribution centre.
You'll also provide expert coaching to leaders on workplace risk, organisational change and compliance, while contributing to broader People projects and continuous improvement initiatives.Key ResponsibilitiesLead and manage complex ER matters including investigations, disciplinary processes, grievances, misconduct matters and workplace disputes, balancing legislative compliance with commercial outcomesLead enterprise bargaining activities for the Distribution Centre, including strategy development,



negotiation preparation, union engagement and consultation processesAct as the key point of contact for unions and external industrial representatives, managing relationships and disputes professionally and autonomouslyProvide expert ER/IR advice and coaching to leaders on workplace risk, organisational change and compliance obligationsPrepare and review ER correspondence including allegation letters, outcome letters and consultation documentationMonitor changes to employment legislation, Awards and case law, proactively identifying risks and business actionsPartner with leaders on organisational change processes including restructures and workforce planningContribute to continuous improvement of People processes, frameworks and documentationAbout YouStrong working knowledge of the Fair Work Act, General Retail Industry Award **** and enterprise agreementsDemonstrated experience managing complex ER matters and workplace investigations end to endProven experience autonomously managing union relationships and enterprise bargaining negotiationsRetail industry experience is essentialPrior experience in a dedicated ER/IR role, or an HR Business Partner role with significant ER/IR exposureExcellent stakeholder management, influencing and conflict resolution skillsStrong written communication skills, particularly around investigation outcomes and formal correspondence
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📌 Er Specialist (Melbourne)
🏢 Jivaro Recruitment Agency
📍 Melbourne