Allied, is a leading global provider of removals and relocation solutions, with services in more than 40 countries.
We are one of the most successful and respected moving services specialists, performing 80,000 moves per year and servicing major corporations worldwide.
Our services range from the fulfilment of the entire relocation/removal process for corporations and their employees, to moving a home across town or around the world.
Our globally recognised company has an exciting opportunity for an experienced, business-focused Operations Manager to lead our Canberra Operations team.
Based in Hume, Canberra, our Australian Capital Territory location is home to the largest storage warehouse in our Australia and New Zealand network.
This is a key leadership role responsible for the Moving P&L; including: delivering operational excellence, managing teams, and ensuring outstanding customer service across domestic and international relocations.
Responsibilities will include;
This is a key leadership role responsible for the Moving P&L; including: delivering operational excellence, managing teams, and ensuring outstanding customer service across domestic and international relocations
Lead and support the Canberra Operations team, ensuring employees receive the training and guidance needed to achieve individual and branch objectives
Take ownership of the Canberra P&L;, with a focus on performance, efficiency, and cost control
Plan and manage the daily allocation of operational resources to meet customer service standards while staying within direct cost targets




Ensure full compliance with all OH&S; regulations and standards
Act as the first point of escalation for significant customer enquiries and issues
Prepare management reports as required and actively participate in management meetings
Optimise the use of branch resources to support achievement of operational and budget targets
Maintain operational standards and drive continuous improvement to enhance customer satisfaction
Who are we looking for?
This role would suit a highly organised, driven, and proactive qualified who thrives in a fast‐paced environment and is passionate about delivering results.
The successful candidate will align strongly with our values of speed, innovation, customer service, and operational excellence, and will demonstrate the following skills and attributes:
Proven experience in a similar operational leadership role, with demonstrated P&L; responsibility and a focus on driving performance and continuous improvement
Experience in Household Goods Relocation (highly advantageous)
Strong verbal and written communication skills, with a customer‐focused mindset
Effective time management and follow‐up skills, with the ability to prioritise and respond quickly in a dynamic operation
A highly motivated and enthusiastic approach, with the ability to work independently as well as collaboratively within a team
Join a winning team - APPLYIf you believe you have what it takes to succeed in this role and have the required skill set and experience, please forward your application via the APPLY NOW function.

📌 Operations Manager (Canberra)
🏢 Sirva
📍 Canberra