Ready to Step Off the Tools?
Join the National Tiles Townsville Trade Team!
Looking for a career change where your trade knowledge is valued but you're ready to leave the physical demands of the tools behind?
Join National Tiles Townsville in a full-time hybrid Trade, Retail & Warehouse role, supporting our Trade and Retail customers while assisting with warehouse operations.
This is a fantastic opportunity to build a long-term career with a well-established Australian company that values safety, teamwork and customer service.
What You'll Do
Provide exceptional customer service and guide customers through our extensive product range.
Assist customers with product selection and offer expert advice for their projects.
Prepare customer quotes and follow up enquiries.
Promote our Trade Club Plus program to new customers.
Manage stock arrivals, customer orders and dispatches.
Safely operate a forklift (or be willing to obtain a licence).
Load customer orders into vehicles.
Maintain a clean, organised showroom and warehouse.
Accurately record stock movements using our Warehouse Management System.
Work collaboratively with a friendly, supportive team while maintaining high safety standards.
About You
Trade, retail or customer service experience is highly regarded.
Friendly, positive and passionate about helping customers.




Enjoy building relationships and working as part of a team.
Organised, reliable and able to work in a fast-paced workplace.
Comfortable using computers and POS systems.
Hold a forklift licence or are willing to obtain one.
Physically capable of safely handling heavy stock (25kg+).
Committed to workplace safety and following WHS procedures.
Willing to learn and develop through ongoing training.
What's In It For You?
Full-time position with negotiable hours and pay, on experience.
Tuesday to Saturday roster.
Weekdays: $***** per hour.
Saturdays: $***** per hour.
Ongoing training and career development through the National Tiles Academy.
Fortnightly pay plus generous incentive opportunities.
Paid birthday leave.
Staff and family discounts.
Free Employee Assistance Program (EAP) and wellbeing support.
A safe, supportive and friendly workplace with genuine opportunities for career growth.
If you're looking for a rewarding role where your trade knowledge, customer service skills and positive attitude can make a real impact, we'd love to hear from you.
Apply online today or call into our Townsville store to introduce yourself!
Please email ****** or contact the store ************.

📌 National Tiles Trade & Storeman (Townsville)
🏢 National Tiles
📍 Townsville