About Us
Interlink Insurance Brokers is a leader in commercial, corporate, and risk management services, with clients spanning construction, manufacturing, transport, and logistics.
We're growing our Claims team and want to hear from people at every stage of their claims career — whether you're just starting out and keen to learn, or you're an experienced claims qualified ready to take on more complex work.
This is a genuinely flexible role.
Junior candidates will be supported to build skills on day-to-day claims, while experienced candidates can take ownership of more complex matters and specialty lines.
Wherever you're starting from, there's room to grow.
The Role
Manage a portfolio of claims spanning different industries and lines — the size and complexity of your portfolio will reflect your experience and grow as your skills do
Handle claims through their lifecycle — first notification, assessment, negotiation, settlement, and closure
Assess claims thoroughly, engaging with clients and brokers to gather accurate information
Liaise with insurers, reinsurers, and third-party providers to help resolve claims efficiently
Prepare claim documentation, and, as you progress, strategies and recommendations for more complex cases
Monitor claim reviews, reserves, updates, and finalisation
Build and maintain strong client relationships through regular communication and great service
Collaborate with the broader broking team to keep communication and service standards seamless
About You
We're deliberately keeping this open — there's no single "ideal candidate" here.




Core requirements (everyone):
Strong communication and negotiation skills, written and verbal
Valuable analytical and problem-solving ability, with attention to detail
A proactive, client-focused approach
Ability to manage your own workload, prioritise, and meet deadlines
Comfortable maintaining accurate, compliant documentation
If you're more experienced, also great to have:
Several years' experience in claims management, ideally within insurance broking
Proven ability managing end-to-end claims and liaising directly with insurers and third parties
Knowledge of claims processes and legislation across multiple lines, particularly Management Liability, Contract Works, or Professional Indemnity (PI)
What We Offer
A supportive, inclusive culture promoting well-being and healthy work-life balance
Tailored professional development and training, whatever stage you're at
Competitive remuneration that recognises your experience and growth
Quarterly Employee of the Month recognition
A vibrant workplace — monthly social events, charity fundraisers, and yearly team functions
Access to Acacia EAP services (financial advice, counselling, stress management)
An extra paid study day to support your development
Corporate discounts on local wine and olive oil
How to Apply
Whether you're taking your first step into claims or your next step as an experienced qualified, we'd love to hear from you.
We value diversity and welcome applicants from all backgrounds.
Apply today — all applications are treated with the utmost confidentiality.

📌 Claims Officer – Junior To Experienced Applicants Welcome (Perth)
🏢 Interlink Insurance Brokers
📍 Perth