About the role
We are seeking a Customer Service/Admin Assistant to join the team at PacBev TAS on a contract basis.
This role is based in Launceston, Tasmania and offers an excellent opportunity to support our sales and client administration operations.
You will be at the heart of our customer interactions, providing vital administrative support that ensures smooth business operations and exceptional service delivery to our clients.
What you'll be doing
Managing customer inquiries and providing responsive, professional support across multiple communication channels
Processing and maintaining accurate customer records and administrative documentation
Coordinating sales administration tasks including order processing, invoicing, and quote preparation
Supporting the sales team with scheduling, follow-ups, and client relationship management
Handling data entry and maintaining organisational systems and databases
Assisting with customer onboarding and ensuring smooth transaction processes
Preparing reports, correspondence, and other administrative materials as required
Liaising between customers, sales staff, and other departments to facilitate smooth business operations
What we're looking for
Proven experience in customer service, client administration, or a similar role
Strong organisational and time management skills with the ability to prioritise multiple tasks effectively
• Excellent written and verbal communication abilities with a professional, courteous manner




Ability to work both independently and collaboratively within a team environment
Attention to detail and a commitment to maintaining accuracy in all administrative work
Problem-solving skills and a proactive approach to supporting business needs
Previous experience in sales support or a related industry is advantageous
What we offer
At PacBev TAS, we value our employees and offer a supportive work environment where your contributions are recognised.
We provide competitive contract terms and the opportunity to work with a energetic team.
This role offers the chance to develop your customer service and administrative expertise while working in a professional setting.
We are committed to ensuring a positive workplace culture and welcome applications from all suitably qualified candidates.
About us
PacBev TAS is a forward-thinking organisation dedicated to delivering quality products and exceptional service to our customers.
Based in Launceston, we pride ourselves on our professional approach, attention to detail, and commitment to building strong customer relationships.
Our team works collaboratively to achieve business objectives whilst maintaining the highest standards of customer care and operational excellence.
Apply now
If you believe you have the skills and experience to excel in this Customer Service/Admin Assistant role, we would like to hear from you.
Please submit your application with your CV and a cover letter outlining your relevant experience.

📌 Customer Service/Admin Assistant (Launceston)
🏢 PacBev TAS
📍 Launceston