Manager, Investigation Services
Full time permanent role
Geelong office location, with flexible hybrid working
Offering a competitive base salary of $160,000 circa plus super and benefits
Care in Action
With a career at the TAC, you'll be helping us look out for the lives of everyone who travels on Victoria's roads.
That's care in action.
Find out more about our shared purpose, and what drives every one of us.
Right now, we're seeking a Manager, Investigation Services who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things.
That's truly rewarding work that will help us continue to deliver life-critical services where it matters.
About the roleAs the Manager, Investigation Services, you'll lead a team with a clear purpose, protecting the integrity and sustainability of the TAC scheme through smart, intelligence led investigations.
You'll shape how TAC identifies and responds to fraud, corruption and emerging risks, turning insights into action that strengthens decision‐making and builds trust across the organisation.
This is a role for a leader who thrives on influence, partnership and continuous improvement, and who wants to uplift investigative capability and integrity culture across TAC.
About the TeamThe Investigation Services team brings together two highly skilled cohorts; a criminal investigations group focused on investigating allegations of fraud and/or misleading information and enforcement of the TAC Act **** by clients and providers.
And a Panel Performance team who manage and facilitate requests from the business relating to Accident Circumstance enquires, surveillance, employment enquiries and police interviews.
They're a deeply professional, knowledgeable and integrity‐driven group who take pride in safeguarding the scheme.
As their leader,



you'll guide a capable, committed team through clear direction, trust‐based coaching and a culture that values accountability, expertise and continuous improvement.What we're looking for
Strategic Integrity LeadershipYou bring the ability to set direction, anticipate emerging risks and align investigative priorities with TAC's broader strategy and legislative obligations.
Your tactical judgement ensures Investigation Services is proactive, contemporary and positioned to protect the integrity and sustainability of the scheme.
Intelligence‐Led Investigations ExpertiseYou're skilled in leading complex, intelligence driven investigations and integrity assessments that are lawful, evidence‐based and defensible.
Your expertise enables high‐quality enforcement outcomes, effective escalation of sensitive matters and robust stakeholder relationships with law enforcement and investigative firms.
High‐Performing Team and CapabilityYou excel at coaching, developing and empowering specialist teams, promoting a culture of professionalism, accountability and continuous improvement.
You know how to build investigative capability, frameworks, tools, training and standards, that strengthen integrity controls and support TAC's current and future needs.
Why you'll love it hereThere's more to work than a competitive salary and amazing employee benefits.
As our newest Manager, Investigation Services you'll also:




Make a positive differenceEvery day the work you do at the TAC contributes to something bigger.
As part of an inclusive, supportive team you'll find real purpose in achieving goals, together.
Be rewarded for great workWe value our people, offering a service delivery payment, salary packaging and a reward and recognition program.
Grow and go placesWe're invested in your progress.
When you work for one of Victoria's largest and leading workplaces, you'll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.
Ready to put care in action?
We'd like to hear from you.Click apply to submit your Cover Letter and Resume.
If successful, you'll progress to an interview.
All applicants will be advised of the outcome of their application.
For more information, read the attached Position Description or contact Stephen Evans on ****** for a confidential discussion.
Applications for this role will be accepted up until 11:55pm on Sunday 2nd August ****.
If we can do anything to help make applying for this role easier, or you have an adjustment request, please let our Talent Acquisition Team know at ******.
If over the phone is better for you, our number is ************.
A safe place to workWe're committed to the health, safety and wellbeing of employees.
This extends to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQA+ people to apply for roles.
Child SafetyAt the TAC we are committed to the safety of children and young people.
For more information regarding our commitment to child safety, please visit our website.
This role will require you to have a valid Working with Children Check.

📌 Manager, Investigation Services (Warrnambool)
🏢 Transport Accident Commission (TAC)
📍 Warrnambool