After Hours Rostering and Admin Officer-IMMEDIATE STARTCaring Circle Support Network - Werribee VICCaring Circle Support Network - Werribee / HybridCaring Circle Support Network is a growing, values-led NDIS provider committed to delivering high-quality, ethical, and person-centred supports.
We are seeking an organised, resilient, and reliable After Hours Rostering and Admin Officer for 20 hours per week to support the smooth day-to-day running of our business.This role is ideal for someone with NDIS Rostering experience who is comfortable being on the phone, working autonomously, engaging with participants, families, and staff, and who understands the realities of working in disability services.About the RoleAs our After Hours Rostering and Admin Officer, you will be a central point of contact for the organisation from the following days and times:5pm- 9pm Wednesdays5pm- 9pm Thursdays5pm- 9pm Fridays11am - 7pm SaturdaysYou will spend a significant portion of your shift answering after hours phone calls, text messages, responding to enquiries, amending the roster and communicating with staff and participants, while supporting the operational and administrative needs of the business.Key ResponsibilitiesAdministration & CommunicationAnswering and managing incoming phone calls and text messages on a daily basisResponding to enquiries from participants, families, and staffManaging inboxes, correspondence, and general enquiriesMaintaining accurate participant, staff,



and service recordsOperations SupportAssisting with rostering, scheduling, and shift coordinationSupporting invoicing, timesheets, and operational reportingLiaising regularly with support workers, participants, families, and external stakeholdersSupporting compliance-related documentation and processesAssisting leadership with day-to-day operational tasksAbout YouYou will ideally have:Experience in NDIS Rostering and AdministrationConfidence being on the phone and communicating throughout your shiftAbility to work autonomouslyA solid understanding of the disability sector and its complexitiesEmotional resilience and professionalism - able to remain calm and not take things personally when supporting people with disability, families, or staffStrong organisational and time-management skillsExcellent written and verbal communication skillsHigh attention to detail and ability to manage competing prioritiesConfidence using administrative systemsBe available to attend 2 days of training onsite in Werribee during business hoursWhat We OfferA supportive, close-knit, and values-driven workplaceTraining provided onsite in Werribee then Working from HomeA role where you are trusted, supported, and valuedOpportunity to grow with a developing organisationMeaningful work supporting people living with disabilityEmployment Assistance Program via Wisdom WellbeingCCSN Rewards Program- ****+ discounts and cash back offersReal people, real values, and real impact.
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📌 After Hours Rostering And Admin Officer-Immediate Start (Victoria)
🏢 Caring Circle Support Network
📍 Victoria