About the role
Mandurah North Dental is seeking an Experienced Dental Receptionist to join our friendly and professional team.
As our Dental Receptionist, you will be the first point of contact for our patients and play a crucial role in delivering exceptional customer service whilst maintaining the smooth operational flow of our practice.
Your contributions will directly impact patient satisfaction and the overall success of our dental clinic.
Key responsibilities
Greeting patients warmly and professionally upon arrival and managing the reception area in a welcoming manner
Scheduling and confirming dental appointments using practice management software and maintaining an accurate appointment diary
Processing patient payments and handling financial transactions with accuracy and confidentiality
Maintaining detailed and organised patient records in accordance with dental practice standards and privacy regulations
Answering telephone enquiries professionally and providing information about services and treatment options
Assisting with patient registration and updating patient information as required
Managing administrative tasks including correspondence, filing and data entry
Supporting the clinical team by providing chairside assistance and ensuring clinical areas are prepared
Promoting dental services and helping patients understand available treatment options
Ensuring compliance with health and safety protocols and maintaining a clean and hygienic reception area
What we're looking for
Proven experience working as a dental receptionist or in a similar healthcare reception role
Strong proficiency with dental practice management software and general computer skills
Excellent communication and interpersonal skills with a friendly and professional demeanour
Exceptional organisational abilities and attention to detail
Knowledge of dental terminology and familiarity with dental procedures




Ability to manage multiple tasks efficiently and prioritise effectively in a busy environment
Understanding of confidentiality and compliance requirements in healthcare settings
Customer service excellence and a genuine commitment to patient satisfaction
Relevant qualifications or certifications in dental reception or administration (preferred)
Flexibility and reliability with a proactive approach to problem-solving
What we offer
At Mandurah North Dental, we value our team members and are committed to creating a positive and supportive work environment.
We offer a range of benefits designed to enhance your professional development and overall wellbeing, including:
Flexible working arrangements
A collaborative and friendly team culture where your contributions are recognised and valued
Opportunities for ongoing professional development and training in dental reception practices
Access to up-to-date facilities and up-to-date dental technology
Employee discounts on dental treatments and health services
A supportive workplace that prioritises work-life balance
About us
Mandurah North Dental is a trusted dental practice serving the Mandurah community with a commitment to delivering high-quality dental care in a welcoming and professional environment.
Our experienced team is dedicated to providing exceptional patient experiences and maintaining the highest standards of clinical excellence.
We believe in creating a workplace where our staff feel valued and supported, enabling us to deliver outstanding care to our patients.
Our practice is built on principles of integrity, professionalism and genuine care for our patients' dental health and wellbeing.
Apply now
If you are an experienced Dental Receptionist looking for a rewarding opportunity with a supportive team, we would love to hear from you.
Please submit your CV and a covering letter detailing your relevant experience to Mandurah North Dental (******).
Join us and become part of a dental practice committed to excellence and patient care.

📌 Experienced Dental Receptionist (Mandurah)
🏢 Mandurah North Dental
📍 Mandurah