Division/Section: Business
Services / People & Culture
Position
Type: Permanent Full Time (9 day fortnight, *****
hours/week)
Salary
Range: LGO3 ($78,412 - $84,646 per
annum + superannuation) based on skills, qualifications and
experience
Location:
Townsville
Application
Close: 11:45pm, Tuesday 28 July ****.
About the
Role:
As
the Capability Support Officer, you will play a key role in helping
Council build a skilled, capable and future-ready workforce.
Working in a fast-paced and collaborative environment, you will
support the delivery of learning and development initiatives that
strengthen employee capability across the organisation.
Partnering with
employees, leaders, external training providers and the broader
People and Culture team, you will coordinate a range of training
and development activities across Council.
This includes managing
training schedules, participant communications, venues and
resources, procurement processes, learning records and reporting,
while promoting learning opportunities and delivering a high
standard of customer service.
This
role is ideal for someone who thrives on delivering exceptional
customer service, enjoys coordinating multiple priorities, and
takes pride in producing accurate, high-quality work that supports
workforce capability and development across Council.
About
you:
Certificate III
in Business or a related discipline, or equivalent
experience.
Experience
providing administrative support, including preparing
correspondence and business documentation.
Sound knowledge
of administrative processes, procedures and record management
practices.
Strong
organisational and time management skills, with the ability to
manage competing priorities and meet deadlines.




Proficiency in
Microsoft Office and the ability to quickly learn corporate
systems, including learning management, financial and records
management systems.
Well-developed
communication and relationship-building skills, with a strong
customer service focus.
Ability to work
effectively both independently and as part of a collaborative
team.
Townsville City
Council is the largest local government authority in Northern
Australia.
We're committed to supporting our people through a
strong focus on work–life balance, a positive and inclusive
culture, and a shared passion for making a meaningful impact in our
community.
We
have a range of perks that confirm this commitment:
5 weeks annual
leave + 17.5% leave loading
3 weeks
Personal/Carers Leave
14 weeks paid
Parental Leave
Domestic and
Family Violence Leave
Natural
Disaster Leave
Uniforms and
PPE provided (if applicable)
Annual wage
progression
Up to *13.5%
Superannuation employer contribution for contributing
members
Salary
Sacrifice opportunities
Access to a
range of learning and development opportunities, including
on-the-job learning and formal training programs
Fitness
Passport program offering discounted membership to selected
health and wellbeing facilities
Employee
Loyalty Program offering discounts at selected local
businesses
Employee




Assistance Program
* The Council
contribution to employees' superannuation for contributing
employees shall be 13.5% of the employees' ordinary time earnings
subject to the employee contributing a minimum of 6% of their
ordinary time earnings.
Contact
Person: Jen
Contact
Email:
****** (for position enquiries only)
How to
Apply
Your
application can be submitted through the 'Apply' button.
Please
include a cover letter (maximum 2 pages), outlining how your
skills, qualifications and experience would allow you to achieve
success in this role.
We also will require your resume which should
confirm any licences and qualifications your hold.
For further
information review the Position
Description.
We are
committed to creating a safe and inclusive workplace where diverse
styles, backgrounds, experiences, and perspectives are valued,
encouraged, and respected.
People from diverse backgrounds
(including but not limited to, Aboriginal and Torres Strait
Islander, people with diverse gender identities and sexualities,
people from different cultural and linguistic backgrounds, people
with disability, and veterans) are encouraged to
apply!
All successful
candidates are required to undergo drug and alcohol testing as part
of the recruitment process.
Please be aware Townsville City Council
has a 'zero tolerance' policy to drugs and alcohol in the
workplace.
If you need any
adjustments to be made to the recruitment process or if you would
like to discuss any accessibility requirements, please
contact *****************
or phone ************ for a confidential
discussion.
Attachments:
- Capability Support Officer_PD.pdf

📌 Capability Support Officer (Townsville)
🏢 Townsville City Council
📍 Townsville