Customer Service & Scheduling Coordinator
ALK Property Maintenance Pty Ltd is a leading provider of property maintenance services in the Horsham region.
With a solid focus on customer satisfaction, we have built a reputation for delivering high-quality work and reliable service.
Our team of dedicated professionals takes pride in their work and are passionate about contributing to the success of our business.
What You'll Be Doing
Answer inbound customer calls and emails with professionalism and warmth
Scheduling jobs and handling compliance paperwork
Communicate job details clearly to both customers and technicians
Manage and update bookings, notes, and workflows in our job system




Be the key point of contact and ensure our service runs like clockwork
Who We're Looking For
Experience inadmin, scheduling, coordination or service-based customer support
Calm under pressure, able to prioritise a busy day and solve problems quickly
Confident phone manner
Comfortable using computers and learning new systems
Can pick up systems and routines quickly, and suggest improvements when needed
Works well with tradespeople and customers alike
Experience in a similar industry and knowledge of "Simpro" is a bonus, but not essential
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📌 Customer Service & Scheduling Coordinator (Horsham)
🏢 ALK Property Maintenance
📍 Horsham