This role allows for the opportunity to provide exceptional personalised service and a positive member experience filled with growth and passion.
Along with exceptional service, this role requires maintaining and increasing the member base of the club.
KEY RESPONSIBILITIES
Proactively contribute to club sales budget utilising sales promotions and referrals campaigns.
Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of current business opportunities.
Achieving the required number of lead contacts via telephone to maximise sales
Providing sales presentations and tours to prospective members.
Creating great member journeys via positive and personalised interactions.
Achieving successful outcomes to enquiries.
Opening and closing the club as per the club roster.
Active involvement in member retention programs, inspiring members to continue their fitness journey.




Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.
Providing a positive member experience to new and existing members
Commitment to club presentation, look and feel
SKILLS & QUALIFICATIONS
The essential skills & qualifications we are looking for:
Gym or sales experience is highly regarded
Certificate III and/or IV in Fitness is highly regarded
First aid (If not currently holding would be willing to acquire)
CPR (If not currently holding would be willing to acquire)
Working with Vulnerable people check/Working with Children check (If not currently holding would be willing to acquire)
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📌 Membership Consultant (Melbourne)
🏢 Plus Fitness Mernda
📍 Melbourne