You'll love this role if you're somebody who wants to step off the tools and be the one signing off the repair, helping customers get back on the road when life hasn't gone to plan.
You'll inspect vehicles, scope the damage, review quotes, and make the call on what's fair and reasonable.
Some days you'll be out on the road assessing vehicles.
Other times you'll be back home reviewing estimates, writing reports and progressing claims.
It's a full 38-hour week and the days can be busy, moving between assessments, customers, and repairers.
But compared to life in the workshop, it's a different pace and easier on the body long term.
Many Assessors also choose a 9-day fortnight and split their time between on-road inspections and desktop work from home.
What you'll be doing
Inspect damaged vehicles and validate claims
Scope repairs and review repairer estimates
Identify discrepancies or potential fraud indicators
Assess liability considerations
Manage customer expectations professionally
Manage your diary and turnaround times
Work closely with service providers to ensure quality repairs
Maintain thorough documentation and compliance standards
What you'll have
A trade qualification in Panel Beating or Spray Painting is essential
Bonus points if you've worked with watercraft or specialty vehicles
Hold a current driver's licence as you will be on the road
What great looks like
Stay steady when a customer is frustrated and still explain your decision clearly
Make calls based on evidence and policy, comfortably backing your judgement
Notice details others miss and document them properly
Follow jobs through to completion
Prioritise safety, compliance and doing it right over doing it quick
Repairers respect you because you are fair, consistent, and clear
What you get
Practical benefits that support you day to day - A maintained company car,



fuel card and mobile business tools, plus free skin checks, flu jabs, wellbeing sessions, discounted gym access and discounted Youi insurance
Clear pay and incentives - Performance-based incentives paid every six months, plus annual salary reviews
Time off you can plan around - The option to work a 9-day fortnight with every second Friday off plus, 22 days annual leave
A culture you can feel - Regular team connection, recognition and events that keep you part of the bigger picture, even when you're out on the road
Leaders who back your growth - Three weeks of paid training to set you up properly, followed by clear direction and regular coaching as you build confidence
Work that has real purpose - Helping customers get back on track when life doesn't go to plan
Ready?
Hit Apply and we'll circle back.
Why Youi
We're here to make insurance more human and provide a better alternative for our customers.
As a challenger brand, we question the status quo to support people when life doesn't go to plan, with real people helping real customers at the moments that matter most.
It's also a place where you can make your mark.
We grow our own people here, with clear pathways, structured development and hands-on coaching helping many team members step into leadership roles across the business.
We're a performance-driven business, and effort doesn't go unnoticed.
Results are recognised and rewarded through incentives, everyday shout-outs and recognition programs.
You'll also see clear direction from leaders, with a solid focus on what matters most and a drive to get results without distractions.
As more customers choose Youi, we keep growing, creating new roles and real opportunities to build your career over time.
Here it's work that's a bit more you-shaped.
Visit youi.com.au/about-us/careers or jump on Instagram @yourlifeatyoui to see what work life with us looks like.

📌 Motor Assessor (Perth)
🏢 Youi Insurance
📍 Perth