UnitingSA is looking for an energetic and experienced
Team Leader - Support Wrokers who is passionate
about people.
If you have a knack for keeping remote,
community-based staff engaged, connected, and inspired, this is the
role for you.
In this pivotal role, you won't just manage- you will
coach, mentor, and develop a dedicated team of
Support Workers.
You'll keep our team feeling supported and valued,
ensuring they are equipped to deliver outstanding, client-centred
care every single day.
How You Will Make an Impact:
Build a Thriving Team Culture: Cultivate a
sense of belonging, connection, and engagement among your
community-based team.
Coach & Empower: Act as a hands-on mentor,
guiding and upskilling your team to provide a great client
experience where respect, personal choice, and connection are
at the core of every interaction.
Collaborate for Success: Partner
seamlessly with Care Partners, Clinicians and Scheduling
Officers to promote client independence while upholding Aged
Care Quality Standards.
What You'll Bring
Certificate IV in Community Services, Health,
Administration, Business or Leadership, or extensive experience
in a similar role
Minimum three years' experience in a team leadership
position, preferably within aged care or community
services
Proven ability to lead geographically dispersed teams,
including casual staff, with a focus on accountability and
performance
Experience using CRM systems, electronic rostering tools,
and Microsoft Office Suite
High-level interpersonal, customer service, and
relationship-building skills
Key Leadership Capabilities
Demonstrated ability and proven track record in leading,
mentoring, and supporting a community-based team, promoting




accountability and professional growth
Ability to work effectively across the business to deliver
integrated, client-centred care
Proven focus on delivering a Great Client Experience,
ensuring client dignity and choice
Experience in leading and investigating Support
Worker-related incidents and feedback, including client
follow-up
Ability to track metrics to demonstrate compliance, inform
workforce planning, and support continuous improvement
Skills, Knowledge and Experience
Strong knowledge of the Community Aged Care/Home Care
sector, legislation, accreditation, and Support at Home
reforms
Knowledge of Aged Care Quality Standards, CHSP, SAH, TCP,
and SCHADS Award requirements
Demonstrated ability to prioritise, problem-solve, and make
effective decisions
Proven ability to influence outcomes through high-level
interpersonal and customer service skills
Experience using electronic rostering systems and Microsoft
Office Suite, with a willingness to adopt new tools to support
best practice
Commitment to professional development, continuous
improvement, and delivering care with compassion
Why Join Us?
UnitingSA is a trusted and leading provider of aged care and
community services across South Australia, empowering people to
live independently, safely, and with dignity.
Guided by respect,
compassion, and justice, our teams work closely with clients,




families, and communities to make a real difference every day.
In
this role, your leadership will help shape the quality of care
delivered to our clients, contributing to our mission of creating a
Great Client Experience.
What We Offer
Salary Packaging: Up to $15,900
tax-free annually, plus $2,650 for meals and entertainment.
Novated leasing options available.
Leave Loading: 17.5% leave loading to
enhance your holiday pay.
Wellbeing Support: Access to our
Employee Assistance Program
Growth opportunities and
Development: Ongoing training and upskilling
opportunities.
Flexible and Inclusive Work
Environment: Enjoy Casual Fridays and a
supportive team culture.
Generous Parental Leave: 16 weeks
paid leave for eligible employees.
Interested in Applying?
For a confidential discussion, please contact Anna
Truong, Business Manager on ************
You can review the Job Description by following the prompts to
apply.
We Welcome Everyone
We welcome applications from all community members, including
Aboriginal and Torres Strait Islander peoples, culturally diverse
backgrounds, and people with all abilities and
diversities.
Employment screenings vary based on role requirements to ensure
alignment with our standards.
For assistance with your application, contact our Talent
& Acquisition team on ************.
Applications close Friday, 14th August
****.
Please note, UnitingSA reserves the right to close this
advertisement early upon identifying a suitable candidate.
Our application process is mobile-friendly for your
convenience.
Attachments:
- JD - Team Leader - Support Workers_July ****.pdf

📌 Team Leader - Support Workers (Adelaide)
🏢 UnitingCare
📍 Adelaide