AtThe Bridge Inc, we walk alongside people with disability to support choice, independence, and meaningful participation in everyday life.
We're looking for an organised, proactive, and people-focusedAssistant Operations Managerto help keep our Connects services running smoothly.
Working closely with the Operations Manager, you'll provide operational and administrative support that enables our teams to deliver safe, high-quality, person-centred services.
If you enjoy coordinating moving parts, improving processes, supporting others, and making a difference behind the scenes, we'd love to hear from you.
What You'll Do
Support the day-to-day administration and coordination of Connects services
Assist with participant onboarding, service changes, and transitions
Provide operational and administrative support to Service Coordinators
Maintain accurate records, reports, and system data
Support participant safety, safeguarding, and compliance requirements
Monitor and track participant information, engagement, and feedback
Coordinate documentation, follow-up actions, and operational communications
Prepare reports, meeting materials, and data summaries
Support audits, incident management, and quality improvement activities
Help promote consistent processes, systems, and ways of working across the team
To be considered for this role, applicants must hold a Certificate IV in Disability, Community Services,



or a related field and have significant experience in disability, specifically group supports and day services.
Experience supporting the day-to-day operations of a disability day service isessential, including participant-centred service delivery, workforce coordination, incident and risk management, safeguarding and restrictive practice processes, and compliance with NDIS requirements and quality standards.
Step into a vibrant, friendly, and genuinely rewarding work environment where no two days are the same—and enjoy great perks, including:
Access up to $18,500 in Not-For-Profit Salary Packaging
Connect to a range of services with Sonder EAP including counselling, nutritional, medical and financial professionals
An extra day of leave on your Birthday
Maintain your health and wellbeing with discounts to your private health insurance.
Start your new role with a comprehensive induction and training
Be part of a team that cares about your ongoing professional development
Opportunities to build your skills and gain current experiences across the organisation
At The Bridge, we value diverse experiences, perspectives, and ways of working.
We encourage applications from people of all backgrounds, identities, abilities, and lived experiences.
If you require adjustments during the recruitment process, we're here to support you.
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📌 Assistant Operations Manager (Melbourne)
🏢 The Bridge
📍 Melbourne