Make a real difference.
Be a professional with heart.
At Magenta Community Services, we don't just provide support — we walk alongside people as they build meaningful, independent lives.
We're looking for an experienced and emotionally intelligent Support Worker to join our Lismore team, supporting participants with complex and high support needs.
This is a role for someone who understands that behaviour is communication, who stays calm under pressure, and who leads with both skill and compassion.
If you're confident supporting people with trauma histories, non-verbal communication, seizures, personal care requirements and Positive Behaviour Support Plans — and you believe every person deserves dignity, choice and genuine connection — we'd love to hear from you.
What You'll Be Doing
No two days look the same — but you can expect to:
Provide person-centred, flexible support aligned to participant goals within their home and community
Deliver personal care, medication assistance and daily living support
Follow and consistently apply Positive Behaviour Support Plans
Use and reporting of Authorised Restrictive Practices
Maintain clear, timely documentation and case notes
Work collaboratively with families and guardians
Advocate for participants in collaboration with Magenta and your Support Specialist
Uphold safety, compliance and respectful practice at all times
You'll be supported by your Support Specialist and broader leadership team — you're not expected to navigate complexity alone.
About You
You are calm,



confident and grounded.
You understand complexity — and you don't shy away from it.
You value structure, documentation and compliance — but you never lose sight of the human in front of you.
You will have:
Certificate III in Individualised Support (or equivalent)
Minimum 3 years' disability support experience
Experience supporting people with high or complex needs
Strong understanding of Positive Behaviour Support and Restrictive Practices
Confidence supporting seizures, non-verbal communication and trauma-informed care
You'll also hold:
NDIS Worker Screening Check
Blue Card (Working With Children Check)
National Police Check (within 12 months)
Current First Aid & CPR
Current Australian Driver's Licence
Own vehicle with comprehensive insurance
COVID-19 vaccination
Training in TCI, Maybo or similar (highly regarded)
Why Join Magenta?
We are not a corporate machine.
We are a values-driven, community-focused organisation that keeps our people at the heart of all we do.
When you join Magenta, you join a team that:
Sees people as people before employees
Supports your growth and development
Encourages initiative and thinking outside the box
Values professionalism and compassion equally
We call this being a skilled with heart.
Applications close on 31st July ****
Magenta Community Services proudly promotes inclusivity and diversity.
We encourage applications from people of all backgrounds, abilities and identities.
#J-*****-Ljbffr

📌 Complex Support Worker - Lismore (North Lismore)
🏢 Magenta Community Services
📍 North Lismore