Medical Reception/Admin Role – Melbourne Cardiology Group
Location: Melbourne, VIC (flexible between two clinic sites)
Reports to: Practice Manager
Employment Type: Part-time (3–4 days per week, flexible schedule)
About Us
Melbourne Cardiology Group is a leading specialist practice dedicated to providing exceptional care to our patients.
We are seeking a professional and highly organised Medical Receptionist to join our team and support our Practice Manager, Consultant Cardiologists and Technical team.
Role Purpose
As the Medical Receptionist, you will be the frontline liaison between clinicians, general practitioners, specialists, and patients/relatives.
You will play a vital role in ensuring the smooth running of the practice and maintaining our reputation for excellence.
Key Responsibilities
Welcome and greet all patients and visitors, both in person and over the phone
Register new patients and update existing patient data, including personal and financial information
Answer phone calls professionally and respond promptly to patient enquiries
Book and confirm patient appointments, including theatre bookings in private and public hospitals
Manage billing of tests, inpatient billing, Medicare and Eclipse batching and rejections
Send out reports and reminders in a timely manner
Scan and link patient documents to files,



download holter monitors and send reports
Maintain effective communication with consultants, GPs, specialists and other stakeholders
Facilitate patient flow and follow up on outstanding results
Manage correspondence, mail and faxes (electronic and paper-based)
Maintain manual and computerised records and filing systems
Ensure the reception area is clean and organised and office supplies are adequately stocked
Protect patient confidentiality at all times
Perform other administrative duties as directed by the Practice Manager
Selection Criteria
2 years experience in medical reception
Experience using medical software, Gentu preferred but not essential
High level of professionalism and confidentiality
Excellent written and verbal communication skills
Ability to show initiative and work cohesively in a team workplace
Ability to work independently and prioritise workload
Solid organisational skills and attention to detail
Ability to communicate with a diverse range of people
Understanding of the Medicare Benefits Schedule and medical terminology
Intermediate to advanced knowledge of Microsoft Office suite and Google Workspace
Working Arrangements
Work across two clinic sites in Melbourne
#J-*****-Ljbffr

📌 Medical Receptionist/Admin (Melbourne)
🏢 Melbourne Cardiology Group
📍 Melbourne