About this prospect: CSF services include emergency financial assistance, client advocacy and community information.
The Agency is looking for receptionists to provide a high standard of customer service to people contacting or visiting the agency.
Key Responsibilities
Greet people, clients and guests visiting CSF
Answer the telephone, assess the nature of the call, transfer calls and take messages
Where appropriate, inform clients of the agency's requirements for assessment
Where appropriate, inform clients about other agencies that may be able to assist
When needed, assist clients complete required documentation
Liase with Operations team, Community Support Officers and manager
Make appointments for clients where appropriate
Perform general office duties as directed, including use of PC and fax machine, register of incoming and outgoing mail, monitoring public access computers
Be aware of and adhere to CSF policies and procedures
Abide by the agency's Code of Ethics
Category
Community Services
Commitment
Regular - more than 6 months
Type Of Work
Administration & Office Management,
Time Required
Training
#J-*****-Ljbffr

📌 Reception (Melbourne)
🏢 Community Support Frankston - ??(??)
📍 Melbourne