Accounts & Administration Officer | Full Time | Dandenong South
Join a successful Australian business where your contribution truly matters.For more than 20 years, Erect-A-Rack has helped businesses across Australia create safer and more effective warehouses through the design, supply and installation of warehouse storage solutions.
We're proud of the reputation we've built with our customers, but we're equally proud of the team we've built along the way.
Many of our employees have been with us for years because they enjoy the supportive environment, the variety of work and the stability that comes with working for a successful Australian business.
We're now looking for anAccounts & Administration Officerto join our team at our Dandenong South office.
If you're someone who enjoys keeping things organised, takes pride in doing a job well and likes working alongside positive people, we'd love to hear from you.
About the Role
Reporting directly to the Managing Director and Operations Manager, you'll play an important role in the day-to-day running of our business.
This is a full-time, office-based position that combines accounts, administration and customer service.
You'll help ensure our financial administration is completed accurately and efficiently while also supporting our customers, suppliers and the wider team.
No two days are exactly the same.
One day you might be processing payroll, reconciling accounts or preparing supplier payments.
The next you could be assisting a customer, supporting the sales team or helping management with office administration.
This role suits someone who enjoys variety, communicates professionally and takes ownership of their work.
You'll be part of a close knit team where everyone supports each other and works together to deliver outstanding service to our customers.
Your Responsibilities
Accounts
Manage the day-to-day Accounts Payable function, including processing supplier invoices,



preparing weekly payment runs and completing supplier payments through online banking in accordance with company approval procedures.
Manage Accounts Receivable, including customer invoicing, payment allocation and debtor follow-up.
Respond professionally to supplier and customer account enquiries.
Perform weekly bank and credit card reconciliations.
Process weekly payroll, including superannuation and payroll administration.
Maintain accurate supplier, customer and financial records within Xero.
Assist with month-end reconciliations and general finance administration.
Monitor shared accounts email inbox and respond to finance-related enquiries.
Administration
Answer incoming telephone calls
Welcome customers and visitors
General office administration
Filing and document management
Assist management with administrative tasks
Maintain office supplies and records
Customer Service
Assist customers with account and payment enquiries
Support the sales team with administration
Update customer information within our business systems
Liaise professionally with customers and suppliers
About You
You'll enjoy working in a busy office environment where accuracy, organisation and customer service are equally important.
You'll also have:
Previous experience in an Accounts, Bookkeeping or Administration role
Experience using Xero (preferred)
Payroll experience
Strong attention to detail
Excellent organisational and time management skills
Good Microsoft Office skills, particularly Excel




Professional written and verbal communication skills
A positive, friendly and approachable attitude
The ability to work independently while contributing to a collaborative team
You'll be someone who takes pride in delivering accurate work, enjoys supporting others and values being part of a collaborative team.
Why Join Us?
Joining Erect-A-Rack means becoming part of a business that values its people just as much as it values its customers.
We offer:
Secure, full-time position
Monday to Friday, office-based role in Dandenong South
Modern office with on-site parking
Stable Australian business with more than 20 years of success
Friendly and supportive team environment
A varied role where every day is different
Opportunities to learn, develop and grow with the business
A workplace where your contribution is genuinely valued and recognised
Why You'll Enjoy Working With Us
We're proud of the workplace we've built over many years.
Our business is built on reliability, respect, teamwork and a willingness to help one another.
We're looking for someone who shares those values and wants to become part of a team that genuinely enjoys working together.
We're looking for someone who wants to become part of our team for the long term—someone who enjoys building positive relationships, takes pride in doing things properly and appreciates being part of a business where everyone plays an important role.
If that sounds like you, we'd love to hear from you.
What Success Looks Like
The person who succeeds in this role is someone who enjoys being organised, communicates well with people and takes pride in getting the little things right.
You'll quickly become a trusted member of the team who keeps our office running smoothly and helps deliver the high level of service our customers have come to expect.
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📌 Accounts & Administration Officer | Full Time | Dandenong South (Melbourne)
🏢 Erect-A-Rack
📍 Melbourne