Dental Receptionist | Join the Team at iSmile Studio
Location:Balwyn VIC
Position:Permanent Part-Time or Full-Time (negotiable)
About Us
AtiSmile Studio, we believe every patient deserves exceptional dental care delivered with warmth, honesty, and genuine compassion.
Our modern, boutique practice is committed to creating a positive experience from the moment a patient walks through the door.
We're looking for an enthusiastic, organised, and friendlyDental Receptionistwho loves helping people and takes pride in delivering outstanding customer service.
Why You'll Love Working With Us
We're not just looking for someone to answer phones—we're looking for someone who wants to be part of a supportive, close‐knit team that genuinely enjoys coming to work.
What makes iSmile Studio different:
Boutique, modern dental practice with a strong reputation for exceptional patient care
Supportive and respectful team culture where everyone's contribution is valued
Friendly patients who appreciate quality service
Opportunity to build long‐term relationships with patients
Ongoing training and professional development
Modern digital systems and streamlined workflows
Work‐life balance with a predictable roster
Staff discounts on dental treatment
A positive workplace where kindness, teamwork, and growth are encouraged
About the Role
As the first point of contact for our patients,



you'll play an important role in creating an exceptional experience every day.
Your responsibilities will include:
Welcoming patients with a warm and professional attitude
Managing appointments and daily schedules
Answering phone calls and responding to enquiries
Processing payments and health fund claims
Coordinating treatment plans and recallsAssisting with administrative tasks and maintaining accurate patient recordsSupporting the clinical team to ensure the day runs smoothly
About You
You'll thrive in this role if you:
Have previous dental reception experience (preferred but not essential)
Have excellent communication and interpersonal skills
Enjoy providing exceptional customer service
Are organised, proactive, and able to multitask
Have solid computer skills
Work well both independently and as part of a team
Present professionally and have a positive attitude
Are reliable, punctual, and eager to learn
Experience with Dental4Windows is advantageous but not essential.
What Success Looks Like
You're someone who:
Makes every patient feel welcomed and cared for
Keeps the day running smoothly and efficiently
Communicates confidently with patients and the clinical team
Takes initiative and enjoys solving problems
Wants to contribute to a positive workplace culture
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📌 Dental Receptionist (Melbourne)
🏢 seek.com.au
📍 Melbourne