The Mansion Hotel and Spa is seeking a agile and passionate Banquets Manager who can lead a team of conference and events staff to deliver exceptional guest service.
Significant opportunities to grow and progress within the hotel and our group is available to motivated staff who show the commitment and drive to advance.
ABOUT THE ROLE
The Banquets Manager must be available to work over a 7 day roster, particularly nights and weekends, and is responsible for:
Managing the Conference & Events teams including recruitment and training of staff in C & E service
Preparing rosters in accordance with budgets
Supervising and coordinating shifts
Ensuring superior food and beverage service is provided to all guests
Overseeing the operational efficiency of the conference and events service operations
Maximising revenue opportunities and maintaining cost controls across our Conference and Events Operations
ABOUT YOU
The successful candidate will have:
Exemplary food & beverage service skills
Exemplary food & beverage knowledge skills
Experience in managing a team in conference and event food & beverage service
Availability to work a spread of shifts over a 7 day roster
A strong guest focus with excellent communication and customer service skillsEnergetic and driven,



able to motivate and lead a team to achieve desired outcomes
Flexible and reliable with a CAN-DO attitude
Hands on!
Lead by example and have your finger on the pulse.
Able to see the 'bigger picture' whilst attending to day to day needs of the department/hotel.
Have a strong sense of urgency to get things done quickly and works well under pressure
A current RSA for Victoria
ABOUT US:
Lancemore is one of Australia's most awarded and respected multi-dimensional hospitality group, renowned for delivering authentic luxury experiences across an exceptional collection of hotels, restaurants, wineries and wellness destinations.
Proudly Australian and family-owned, we've been redefining boutique hospitality since **** consistently blending innovative business practices with heartfelt guest service.
From vineyard estates to inner-city retreats, our properties are distinct in character but united by a commitment to excellence.
We are a values driven organisation which allow us to outperform, succeed and enjoy what we do best.
Please note we are only accepting applications from those with the right to live and work in Australia.
Our Values
Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth
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📌 Banquets Manager (Melbourne)
🏢 Lancemore Group
📍 Melbourne