Service Experience Lead — Luxury Hospitality (Melbourne)

Service Experience Lead — Luxury Hospitality (Melbourne)

06 Aug
|
73N97
|
Melbourne

06 Aug

73N97

Melbourne

The Ritz-Carlton, Melbourne is seeking a Service Experience Duty Manager to lead the hotel's Service Experience Command Centre, guiding guest communications and service recovery to consistently exceed luxury standards.
You will coach a team of Service Experience Agents, coordinate with Front Office, Housekeeping, Engineering, and F&B;, and drive personalised guest journeys that foster loyalty and memorable stays.
#J-*****-Ljbffr

📌 Service Experience Lead — Luxury Hospitality (Melbourne)
🏢 73N97
📍 Melbourne

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