Swimart Doncaster | Full-Time | $80,000 - $85,000 + Commission + Bonus + Super
Lead a skilled team, run a busy service department, and put your pool industry experience to work with an established local business — Swimart Doncaster, trading for over 40 years.
Pool & Spa Service Manager – Doncaster East
About the Role
We're looking for an experienced Service Manager to lead our service technicians and retail team.
You'll coordinate service scheduling, drive store performance, and keep our customers coming back for outstanding pool and spa care.
This is a hands‐on leadership role covering service coordination, customer service, team management, store operations, and sales.
Core Duties
Schedule and coordinate pool service jobs, and manage the service technician team
Lead, train, and roster retail and service staff to maintain high standards
Oversee day‐to‐day store operations, including stock control, POS, and presentation




Drive retail and service sales to help the team hit KPIs and targets
Deliver excellent customer service, including pool/spa water testing and chemical advice
What You'll Need
2+ years' experience in the pool industry (required)
Proven leadership or team management experience
Strong communication and customer service skills
Confidence managing scheduling, stock, and daily store operations
Comfortable using POS systems, email, and everyday workplace tech
What We Offer
$85,000 base + commission + superannuation
40+ years of trading history and job security in an established local business
Full training and support, in-store and across the Swimart network
Staff discounts and long-term growth opportunities in the pool industry
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📌 Pool Store Service Manager (Melbourne)
🏢 swimart
📍 Melbourne