WearelookingforcandidatesbasedintheWaggaWaggaarea,includingthosewithtrade,technical,andhandsonpracticalbackgroundswhomaybeconsideringacareerchange.Peoplewithexperienceinplumbing,carpentry,electricalwork,construction,civils,hospitality,customerservice,manufacturing,andsimilarindustrieshaveallthrivedinthisposition.Safetyisatthecoreofeverythingwedo,andwe'relookingforpeoplewhovalueworkingsafely,followingprocedures,andlookingoutfortheirteammatesandcustomers.
Ifyouthinkthiscouldbeyou,nbncanutiliseyourexperiencetodevelopyouintoaCustomerFieldTechnicianaspartofourinternalworkforce.
Job Expectations
WearelookingforcandidatesbasedintheWaggaWaggaarea,includingthosewithtrade,technical,andhandsonpracticalbackgroundswhomaybeconsideringacareerchange.Peoplewithexperienceinplumbing,carpentry,electricalwork,construction,civils,hospitality,customerservice,manufacturing,andsimilarindustrieshaveallthrivedinthisposition.Safetyisatthecoreofeverythingwedo,andwe'relookingforpeoplewhovalueworkingsafely,followingprocedures,andlookingoutfortheirteammatesandcustomers.Ifyouthinkthiscouldbeyou,nbncanutiliseyourexperiencetodevelopyouintoaCustomerFieldTechnicianaspartofourinternalworkforce.AsaCustomerFieldTechnicianinWaggaWagga,youwillworkindependentlyoncustomerservicefieldtasksacrossarangeofnbntechnologies.Thisroleinvolvesinstallation,repair,maintenance,anddirectcustomerinteraction,primarilywithinhomesandbusinesspremises.Yourdaymayincludetaskssuchasinstallingcopperandfibrecabling,completingcustomerpremisesequipmentinstallations,diagnosingandrepairingfaults,andprovidingahighlevelofcustomerservice.Workinghoursfallbetween7amand7pm,withflexibilityappliedbasedonbusinessneeds.Training,tools,andongoingsupportwillbeprovided.
Abitaboutyourrole




AsaCustomerFieldTechnicianinWaggaWagga,youwillworkindependentlyoncustomerservicefieldtasksacrossarangeofnbntechnologies.Thisroleinvolvesinstallation,repair,maintenance,anddirectcustomerinteraction,primarilywithinhomesandbusinesspremises.Yourdaymayincludetaskssuchasinstallingcopperandfibrecabling,completingcustomerpremisesequipmentinstallations,diagnosingandrepairingfaults,andprovidingahighlevelofcustomerservice.Workinghoursfallbetween7amand7pm,withflexibilityappliedbasedonbusinessneeds.Training,tools,andongoingsupportwillbeprovided.
Abitaboutyou
Previoustelecommunicationsexperienceisnotrequired.Wewillteachyouthetechnicalskillsrequired.Whatmattersmostisyourabilitytoworkwithyourhands,solveproblems,andcommunicatewellwithcustomers.
Youmayhaveabackgroundinatrade,hands‐ontechnicalrole,oracustomer‐focusedenvironment.Experiencefromtradessuchasplumbing,carpentry,electricalwork,generallabouring,construction,mechanicalwork,hospitality,ormanufacturingishighlyvalued.
Youshouldbecomfortableworkingindependently,managingyourtime,andtakingprideindeliveringqualitywork.StrongcommunicationskillsandacurrentandcleanDriver'sLicencearealsoimportant.
Lifeatnbn
Tobepartofnbnistobepartofsomethingbigger.We'vecreatedAustralia'snetwork—anetworkmadeformore.




Ourpioneeringspiritdrivesusforwardeveryday.Together,wehelpliftthedigitalcapabilityofAustraliabyconnectinghomesandbusinesseseverywhere.It'snotjustawayforeveryonetodothethingstheylove,buttransformsthewaytheydothem,andtheopportunitiesavailabletothem.
Amoreinclusiveworkingworld
nbniscommittedtoaninclusive,adaptable,andsupportiveworkplacewhereeveryonecanfeelheard,valued,andrespected.Webelievediverseperspectivesarethekeytounlockinggreateroutcomesandencourageapplicationsfrompeopleofallages,nationalities,abilities,andcultures.That'swhywehaveaReconciliationActionPlan,Accessibility&InclusionPlan;,offer18weeksofpaidparentalleave,areaPrideinDiversityPlatinumEmployer,andhaveactiveemployee-leddiversitypillars.Clickheretoseeourlistofemployeebenefitsandwhywe'rerecognisedasaWORK180EndorsedEmployerforWomen,andtheirEmployerofChoicefor****.
EqualOpportunitiesforAll
Wechampionequalopportunitiesforallemployees.Ifyouhaveanyaccessibilityrequirementsandwouldliketodiscussadjustmentsfortherecruitmentprocess,******************.Pleasenote,thislineisdedicatedtoaccessibility-relatedenquiriesforthepurposesofrecruitment,andonlyenquiriesrelatedtoaccessibilityadjustmentswillbeanswered.Forothermatters,pleasevisitourContactUspageonourwebsite.
The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assesstheirabilitytoperformthegenuineoccupationalrequirementsoftheposition.
Wechampionequalopportunitiesforallemployees.
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Pleasenote,thisisapermanentrole.Tobeeligibleforthisrole,youmusthavefullworkingrightsinAustralia.
Wechampionequalopportunitiesforallemployees.
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Worker Type
Permanent
Time Type
Full time
Field Base Location
Wagga/Albury/NSW Riverina
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📌 Customer Field Technician I Wagga Wagga
🏢 nbn™ Australia
📍 Wagga Wagga