Konami Australia is seeking a Sales Operations Administrator to join our friendly and fast-paced Sales Operations team.
This is a varied administration role providing support to our Sales Representatives, customers and internal departments.
You'll assist with order processing, customer enquiries, logistics coordination and general administrative activities that help keep our sales operations running smoothly.
We're looking for a reliable, organised and detail-focused individual who enjoys supporting others, takes pride in accuracy and wants to be part of a collaborative team environment.
Key Responsibilities
Handle sales order entry, amendments and schedule updates
Process and maintain sales orders accurately within company systems
Respond to customer and Sales Representative enquiries in a professional and timely manner
Provide regular communication and visibility across assigned customer groups
Prepare quotations, sales order forms and supporting documentation
Coordinate freight bookings, shipping documentation and Proof of Delivery requirements
Coordinate installation confirmations and support new game and cabinet rollouts
Prepare reports and provide administrative support for smaller customer groups
Liaise with customers, manufacturing teams, couriers and freight providers
Assist with invoicing, filing, data entry and general administration duties




Learn and support additional systems and processes, including QuickChange
About You
Reliable, dependable and committed to producing quality work
Strong attention to detail and a high level of accuracy
Organised and able to manage competing priorities
Positive attitude with a willingness to learn
Comfortable working in a busy office environment
Strong communication and customer service skills
Enjoys working collaboratively as part of a team
Trustworthy, accountable and consistent in your approach
Skills & Experience
2+ years' experience in administration, customer service or a similar support role preferred
Robust Microsoft Office skills, particularly Outlook, Word and Excel
Excellent written and verbal communication skills
Strong organisational and time management skills
ERP system experience (Pronto, Salesforce or similar) highly regarded but not essential
Why Join Us?
Stable full-time opportunity with a global brand
Supportive, social and collaborative team
Ongoing training and development
Diverse role with exposure to sales, customer service and logistics functions
Opportunity to build your administration career in a well-established business
If you're a dependable administrator who enjoys a varied workload, working with people and being part of a team, we'd love to hear from you.
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📌 Sales Operations Administrator (Sydney)
🏢 Konami Australia
📍 Sydney