Zip Pay in Sydney seeks a Senior Team Leader, Merchant Experience to lead the end-to-end merchant journey across onboarding, service, retention and growth.
You will guide a high-performing team, set service standards and partner with Sales, Risk, Compliance, Product and Commercial groups to deliver exceptional merchant outcomes.
You'll voice the merchant, drive improvements through data, automation and AI, and build scalable processes that help merchants activate quickly and realise long-term
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📌 Merchant Experience Leader: Onboarding, Growth & Ai Ops (New South Wales)
🏢 Zip Pay
📍 New South Wales
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