Ping Identity is seeking a Support Account Manager to lead high-touch engagements with premier clients.
The role focuses on incident management, coordinating with internal engineering teams, and improving processes to ensure fast, effective resolutions.
You will manage customer relationships, align engineer priorities with client needs, and help drive consistent, scalable support practices across regions.
This position emphasizes communication, process refinement, and robust ownership of client
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📌 Senior Enterprise Support Account Manager (New South Wales)
🏢 Ping Identity
📍 New South Wales
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