Part Time Opportunity for an Administration Support Officer at Ravenhall Correctional Centre.
Attractive Base Salaries, Reward & Recognition Programs and Professional Development Benefits
About the role
GEO Healthcare Plus is seeking a highly organized and motivated Administration Support Officer to join our dedicated team within the Medical Centre at Ravenhall Correctional Centre.
This role plays a vital part in supporting the delivery of healthcare services to patients in a correctional environment.
Opportunities exist forPart Timeemployment.
Full Time Salary $***** plus Super, Part Time paid pro rata rate.
Skills and Experience
Team Work Oriented
Key Responsibilities
Book internal clinic appointments within KPI timeframes
Coordinate external hospital appointments (face-to-face or Telehealth), working with medical escort availability
Maintain accurate registers and records
Ensure compliance with KPI and SDO requirements
Collaborate effectively with the Medical Centre and Correctional Centre teams
Arrange prisoner transfers of medical records and medication
Provide exceptional customer service via face-to-face, phone, and email
Using JCare Electronic Medical Record system for documentation and reporting
Perform daily reporting and scanning tasks
Manage ordering and storage of medical stock
Process Freedom of Information requests
Always maintain confidentiality of patient information
Arrange referrals to approved hospitals
Undertake other duties as directed by the Administration Manager and Health Services Manager
Other Requirements of the role
Proven experience in a healthcare or correctional administration setting (preferred)
Strong organisational, time management and attention to detail skills
Excellent communication and interpersonal abilities




Proficient in Microsoft Office and electronic medical record systems
Ability to work independently and as part of a multidisciplinary team
Commitment to confidentiality and professional conduct
Flexible and adaptable to changing priorities
About GEO Healthcare
GEO Healthcare Plus employs highly skilled multidisciplinary teams of healthcare practitioners to ensure people in prison can access and receive the healthcare services they need.
GEO Healthcare Plus is a subsidiary of The GEO Group Australia Pty Ltd - a company providing correctional and healthcare services in Australia for over 30 years.
We are looking for qualified people to join our company who share the company Values:Understanding, Respect, Accountability, Teamwork, Excellence.
Company Benefits Overview
The GEO Group Australia is a leading non-government provider of correctional centres and healthcare services in correctional facilities.
GEO Healthcare Plus - delivering primary and related health services in men's prison.
Financial & Career Perks
Professional development:Access to conferences, seminars and courses to enhance your skills and knowledge.
Commonwealth Bank:Access exclusive rates on loans, Financial Literacy Program and other banking services.
Super salary packaging:Maximise your super contributions with pre-tax deductions.
Scholarships:



Progress your career with a scholarship to develop your expertise.
Family university scholarships: Scholarships available to support your family's education goals.
Paid study leave: Take time off to focus on furthering your qualifications (conditions apply).
Special leave: Additional day off every six months for high attendance.
Safety is key: Safe and secure workplace with a focus on both physical and psychological safety.
Fitness Passport: Affordable membership providing access to a wide network of gyms and fitness facilities.
Telus Health: Access to Employee Assistance including personal wellbeing and health, relationships, financial and career assistance.
Medibank discounts: Reduced rates on health insurance plans through Medibank.
Equal treatment: Equal Opportunity employer that actively promotes diversity and inclusion for all employees
Work-Life Balance
Free parking: Enjoy complimentary parking at our workplace for added convenience.
Rotating rosters: Work shifts that fit your lifestyle and commitments.
Reward and recognition: A range of recognition and reward programs including, Employee of the Month, Team Member Rewards and Refer a Friend.
Uniform provided: Full uniform provided so you never have to worry about what to wear to work.
Celebrate together: Recognition and celebration of special events and days throughout the year.
For further information on our organisation please visit geogroup.com.au/geohealthcare
People with diverse backgrounds and Aboriginal & Torres Strait Islander applicants are strongly encouraged to apply.
We are always looking for people to join our company who share the values that we stand for:
UNDERSTANDING RESPECT ACCOUNTABLE TEAMWORK EXCELLENCE
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📌 Administration Support Officer (Melbourne)
🏢 The Geo Group
📍 Melbourne