Transurban is hiring a Customer Specialist Support Advisor to assist customers experiencing financial hardship.
The role focuses on empathetic, specialist support, handling complex cases in a fast-paced contact centre, and delivering sustainable payment plans in line with regulatory guidelines.
You will work within a supportive team, contributing to continuous improvement and better customer journeys.
Roles include training periods and potential versatile arrangements after onboarding.
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📌 Impactful Hardship Support Specialist (Queensland)
🏢 Transurban
📍 Queensland
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