06 Aug
|
ING BANK (AUSTRALIA
|
Central Coast
06 Aug
ING BANK (AUSTRALIA
Central Coast
ING is seeking a Senior Process and Change Expert – Contact Centre to own end-to-end customer journeys across assisted channels and drive measurable improvements in experience and efficiency.
The 12-month contract can be based in Sydney or Wyong, with a Sydney candidate travelling to Wyong twice weekly.
You will lead process transformation initiatives, translate insights into prioritised actions, and partner with operations, technology, risk, and product to ensure compliant change and perks
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📌 Contact Centre Transformation Lead (Central Coast)
🏢 ING BANK (AUSTRALIA
📍 Central Coast