For Purpose Aged Care is preparing to open our
new, purpose‐built 180‐bed South Bunbury residence in November ****
.
This modern home has been designed to support exceptional care, comfort and community connection.
We are seeking an experienced
Client Services Manager
to support the establishment of our new South Bunbury residence and ensure a high‐quality, customer‐focused admissions experience.
This is a Full Time position (Monday–Friday).
You will be the first point of contact for prospective residents and families, ensuring a warm, informed and compassionate introduction to residential aged care.
You will also work closely with our
Client Services and Commissioning teams
to implement consistent processes, support a smooth opening and ensure a high‐quality customer experience from the outset.
As we prepare for this exciting growth, we are seeking people who share our commitment to exceptional
CARE
and who live our values:
Collaboration
Accountability
Respect
Empathy
Key Responsibilities
Manage admissions and waitlists for the residence.
Coordinate and deliver tours for prospective families.
Support residents and representatives throughout the admission journey.
Visit potential residents at home or in hospital to assess suitability.
Build relationships with key referral partners including hospitals, ACAP,



social workers, medical practices and placement agencies.
Maintain optimal occupancy across the residence.
Ensure all admission documentation and assessments are accurate and up‐to‐date.
Support a smooth, positive transition for new residents.
About You
Strong customer service and communication skills.
Understanding of aged care admission requirements, including financial components.
Ability to build productive relationships with stakeholders.
Strong organisational and prioritisation skills.
Experience in health, community or aged care administration.
High attention to detail.
Current driver's licence
Current Police Check (within 12 month)
Perks
Take home more: Package $18,550 tax-free for living expenses, dining & parking!
Discounts with JB Hi‐Fi, Endota Spa and more.
CommBank workplace banking.
Modern technology and systems.
Staff facilities and onsite parking.
Superannuation salary sacrificing options.
Novated leasing.
HESTA member benefits.
Free confidential Employee Assistance Program (EAP).
Be Part of Something New
If you're passionate about guiding individuals and families through the aged care journey with empathy and professionalism, we'd love to hear from you.
#J-*****-Ljbffr

📌 Client Services Manager Full Time South Bunbury Community Aged Care
🏢 Signature Care
📍 Bunbury