Join a provider making a genuine difference in the lives of people with disability.
Biala Support Services is a respected registered NDIS provider delivering quality Supported Independent Living and Home & Living services across the region.
Our work is built on person-centred practice, safeguarding, quality, strong relationships and continuous improvement.
We are seeking a capable and values-driven House Manager to lead the day-to-day operations of a Home & Living service.
This role will support a frontline team to deliver safe, consistent and high-quality supports aligned with each participant's goals, routines and support plans.
About the role
In this role, you will:
Lead the daily operations of a Home & Living / SIL service.
Supervise, coach and support Disability Support Workers.
Promote person-centred, rights-based and active support practices.
Ensure support plans, routines, health plans and risk controls are followed.
Maintain quality documentation, including progress notes, incident records and participant records.
Work closely with participants, families, allied health professionals and internal teams.
Identify and elevate safeguarding, risk, practice or performance concerns.
Support staff onboarding, mentoring, quality improvement and continuous improvement.
About you
We are looking for someone with:
Experience in disability, NDIS, SIL,



Home & Living or complex support environments.
Experience leading or supporting frontline teams.
Knowledge of the NDIS Practice Standards and NDIS Code of Conduct.
Strong communication, relationship-building and documentation skills.
Sound judgement, emotional maturity and the ability to manage confidential information professionally.
Confidence using digital systems for participant records, communication, rostering and reporting.
Experience in positive behaviour support, active support, medication support, restrictive practice governance or participant transitions will be highly regarded.
What we offer
A meaningful leadership role with genuine impact.
Supportive and values-driven local team.
Ongoing training and career development.
Great salary packaging.
Internal recognition program and wellbeing initiatives.
The successful applicant will need to hold, or be willing to obtain:
NDIS Worker Screening Check.
Working With Children Check.
Current First Aid and CPR.
Current full driver licence and access to a reliable vehicle.
Right to work in Australia.
Completion of NDIS commission modules.
Two professional referees, including a current or previous supervisor.
The role may include rostered on-call arrangements and site-based or after-hours responses as reasonably required.
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📌 House Manager - Home & Living Practice (New South Wales)
🏢 Biala Support Services
📍 New South Wales