Lead end-to-end business analysis activities across cards transformation programs, including migrations, system upgrades, divestitures, and scheme compliance initiatives.
Partner with product owners, technology teams, and scheme representatives (Visa/Mastercard) to translate business requirements into clear, actionable functional and non-functional specifications.
Analyze current-state processes across retail and commercial card products, identifying gaps, risks, and opportunities for improvement.
Provide subject matter expertise on cards platforms (VisionPLUS, BASE Global/P1C, MAPS) to support system upgrades, integrations, and platform migrations.
Support mobile wallet integration initiatives (Google Pay, Apple Pay), ensuring requirements align with scheme and platform standards.
Contribute to risk transformation and regulatory compliance initiatives, ensuring solutions meet audit, risk, and compliance obligations.
Facilitate workshops, requirements sessions, and stakeholder reviews across global, cross-functional teams.
Own and maintain requirements documentation, traceability matrices, process maps, and test scenarios throughout the delivery lifecycle.
Work within Agile/Scrum delivery frameworks — managing backlogs, writing user stories/acceptance criteria, and supporting sprint ceremonies.
Identify and manage risks, issues, and dependencies proactively, escalating appropriately to maintain program quality and delivery timelines.
Provide leadership and mentoring to junior BAs and support cross-team coordination on large, multi-workstream programs.
Key Responsibilities
Lead end-to-end business analysis activities across cards transformation programs, including migrations,



system upgrades, divestitures, and scheme compliance initiatives.
Partner with product owners, technology teams, and scheme representatives (Visa/Mastercard) to translate business requirements into clear, actionable functional and non-functional specifications.
Analyze current-state processes across retail and commercial card products, identifying gaps, risks, and opportunities for improvement.
Provide subject matter expertise on cards platforms (VisionPLUS, BASE Global/P1C, MAPS) to support system upgrades, integrations, and platform migrations.
Support mobile wallet integration initiatives (Google Pay, Apple Pay), ensuring requirements align with scheme and platform standards.
Contribute to risk transformation and regulatory compliance initiatives, ensuring solutions meet audit, risk, and compliance obligations.
Facilitate workshops, requirements sessions, and stakeholder reviews across global, cross-functional teams.
Own and maintain requirements documentation, traceability matrices, process maps, and test scenarios throughout the delivery lifecycle.
Work within Agile/Scrum delivery frameworks — managing backlogs, writing user stories/acceptance criteria, and supporting sprint ceremonies.
Identify and manage risks, issues, and dependencies proactively,



escalating appropriately to maintain program quality and delivery timelines.
Provide leadership and mentoring to junior BAs and support cross-team coordination on large, multi-workstream programs.
Required Skills & Experience
8+ years of experience as a Business Analyst in the Cards/Payments domain.
Strong understanding of Credit Card systems and processes across retail and commercial cards.
Proven experience delivering complex, flagship programs such as:
Cards Migration / Transformation
System Upgrades
Divestitures
Scheme Compliance (Visa/Mastercard)
Hands-on experience with cards platforms:
VisionPLUS
BASE Global (P1C)
MAPS
Experience with mobile wallet integrations (Google Pay / Apple Pay).
Robust exposure to risk transformation and regulatory initiatives.
Excellent stakeholder management and leadership skills across global teams.
Experience working in Agile/Scrum delivery models.
Strong problem-solving mindset with a focus on quality and risk mitigation.
Preferred Attributes
Experience operating within regulated banking or financial services environments.
Familiarity with scheme mandates, PCI-DSS, and card network compliance frameworks.
Strong written and verbal communication skills, with the ability to engage senior stakeholders and technical teams alike.
Certification in Business Analysis (CBAP/PMI-PBA) or Agile (CSPO/PSPO) is an advantage.
Key Competencies
Analytical rigor and attention to detail
Cross-functional collaboration and influence
Adaptability across large, matrixed program environments
Ownership and accountability for delivery outcomes
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📌 Senior Business Analyst (New South Wales)
🏢 Viable Solutions
📍 New South Wales