Tender Loving Care Aged Care – Bankstown NSW
We are seeking aPeople & Culture Coordinatorto support the day-to-day delivery of our workforce operations across aged care and disability.
This role is critical in ensuring our people systems, workforce planning, compliance requirements, and employee lifecycle processes are consistently implemented as we continue to strengthen governance, embed new systems, and support organisational growth.
Working closely with operational leaders, you will help ensure our workforce is planned, supported, compliant, and aligned to the changing needs of our clients and services.
You will play an important role in attracting, retaining, and developing our people while contributing to a positive and high-performing workplace culture.
Key Responsibilities
Coordinate recruitment, selection, onboarding and offboarding across aged care and disability services
Support workforce planning by monitoring vacancies, workforce capacity, recruitment pipelines and staffing trends
Assist leaders with workforce forecasting to ensure appropriate staffing levels across services
Maintain accurate employee records, employment contracts, position descriptions and compliance documentation
Coordinate employee lifecycle activities including contract variations, probation reviews, confirmations of employment and personnel changes
Support workforce compliance, including:
NDIS Worker Screening Checks
Working with Children Checks
Police Checks
Right to Work verification
Mandatory training and credential tracking
Employment and Award compliance
Assist with rostering and workforce coordination in collaboration with operational teams to support service delivery requirements
Support performance and people management processes, including probation,



performance improvement documentation and employee correspondence
Act as the first point of contact for employee and manager enquiries relating to People & Culture matters
Assist in implementing People & Culture initiatives that strengthen employee engagement, wellbeing, recognition, retention and workplace culture
Coordinate learning and development activities, induction programs and mandatory training compliance
Prepare workforce reports and dashboards including:
Turnover
Vacancies
Recruitment metrics
Compliance status
Workforce demographics
Training completion
Support internal audits, accreditation activities and continuous improvement initiatives
Contribute to workforce projects, policy development and implementation of new People & Culture systems and processes
Ensure workforce practices remain aligned with:
Aged Care Act ****
Strengthened Aged Care Quality Standards
NDIS Practice Standards
Fair Work legislation and relevant Contemporary Awards
What We're Looking For
Experience in a Human Resources, People & Culture or Workforce Coordinator role
Experience within aged care, disability, healthcare or community services is highly regarded
Demonstrated understanding of workforce planning, recruitment and employee lifecycle processes
Knowledge of employment legislation, Modern Awards and workforce compliance requirements
Strong organisational and administrative skills with exceptional attention to detail
Ability to analyse workforce data and prepare meaningful reports
Excellent communication and stakeholder engagement skills
Ability to manage multiple priorities in a fast-paced environment
A collaborative, solutions-focused approach with a commitment to continuous improvement and building a positive workplace culture
#J-*****-Ljbffr

📌 People & Culture Officer (Sydney)
🏢 Tender Loving Care Aged Care
📍 Sydney