Energetic:
You can tackle any situation with enthusiasm and determination.
Enthusiastic:
You're highly motivated and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.
Empathetic:
You are friendly, personable and a team player. You genuinely care about providing exceptional service to our customers, clients, and staff members.
Secure Parking is one of the largest commercial car park operators in Australia, with over 550 car parks across Australia and Recent Zealand. Secure Parking was founded over 40 years ago and is now owned by Park24 Co. Ltd., which is Japan's largest commercial car park operator.
Our vision is to be the leader in the markets we operate - as judged by the customers we serve, and this is grounded in our commitment to provide a seamless experience across every step of the customer journey.
Secure Parking's core values are People First, Resilience, Integrity, Daring and Passionate.
Who are we looking for?
Secure Parking is seeking an experienced Contract Manager to oversee the full lifecycle of contracts within our Hospital Division. This role ensures compliance with legal, commercial, and organisational requirements while driving risk management, cost control, and strong stakeholder relationships.
You will manage car park service contracts, monitor performance against KPIs, and ensure services meet the needs of patients, visitors, and staff. The role includes contract drafting and negotiation, revenue oversight, pricing approvals, audits, and reporting, as well as managing variations, renewals, and dispute resolution.
You will also liaise with hospital departments, suppliers, and key stakeholders to ensure efficient service delivery and continuous improvement.
Key Responsibilities:
Manage and administer car park service contracts with external operators and vendors
Ensure parking services meet the needs of patients, visitors, and staff,



including accessibility and emergency access
Oversee revenue collection, reporting, and financial reconciliation
Review and approve pricing structures, concessions, and permit systems
Manage contract variations, extensions, renewals, and full contract lifecycle
Ensure compliance with Australian regulations, hospital policies, and safety standards
Coordinate maintenance of parking equipment and systems (e.g., ticketing, boom gates, payment machines)
Liaise with hospital departments including facilities, finance, security, and patient services
Conduct audits and prepare performance and financial reports
Draft, review, and negotiate contracts, subcontracts, and agreements
Monitor contract performance against KPIs and implement value-for-money strategies
Identify, assess, and mitigate contractual risks
Manage claims, disputes, and resolution processes
Maintain accurate contract records and documentation
Advise on procurement systems and ensure compliance with procurement requirements
Build and maintain supplier relationships to manage risk and maximise contract value
Conduct market research to inform procurement strategy and contract improvements
Lead contract reviews, renewals, and transition planning for expiring contracts
Ensure compliance with government and disposal procedures
Interpret contract terms and ensure all parties understand their obligations
Apply contract management best practices including variations, exemptions, and extensions management
About You
Bachelor's degree in Commerce, Business, or related field
5+ years' experience in contract management
Experience in infrastructure or IT projects (preferred)
Strong knowledge of Australian Standard contracts
Excellent communication and stakeholder management skills
Ability to work under pressure and meet deadlines
Strong commercial acumen and focus on efficiency and value
Proficient in Microsoft Office
Membership in professional bodies (desirable)
#J-*****-Ljbffr

📌 Contract Manager (New South Wales)
🏢 Secure Parking
📍 New South Wales