Job Description

About the position:

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Kincumber Dental Care is a welcoming, family-oriented practice providing high-quality general and cosmetic dentistry to our local community. We pride ourselves on creating a comfortable and friendly setting where patients feel cared for and valued.

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We are currently searching for an experienced Dental Receptionist to join our team on a part-time basis 2 days per week - Mondays and Tuesdays with the view to go full time later in the year.

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In this role, you will be the first point of contact for patients and play a key role in creating a warm, welcoming, and seamless patient journey—from initial enquiry through to treatment completion.

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Key Responsibilities:

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Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.

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Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.

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Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.

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Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.

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Office Organisation: Keep the reception area tidy and organised,



ensuring that all necessary materials are stocked and available.

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Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.

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What we can offer you:

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Competitive hourly rate

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Varied role

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Opportunity to make a difference

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Access to our internal Employee Assistant Program

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Unlock exclusive discounts and cashback offers on the Work App

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Certified Outstanding Place to Work two years in a row 2024 & 2025

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What do you need to succeed:

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Prior experience as a Dental Receptionist is preferred

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A Cert III or IV in Dental Assisting is beneficial but not mandatory

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Excellent verbal and written communication skills

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Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment

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Capability to address patient concerns and resolve issues with professionalism and empathy

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Attention to detail

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What's Next:

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If you're excited about the chance to help us grow, we'd love to hear from you. Applications will be reviewed as they come in, so don't hesitate—
J-18808-Ljbffr

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