VP, Global Claims Transformation Initiative Lead at Chubb
About the role
Chubb is seeking a strategic leader to drive the Global Claims Transformation Initiative. This position will focus on enhancing claims processes and improving customer experience across various markets. The ideal candidate will possess a robust background in insurance and a proven track record in leading transformation projects.
Key facts
Location: Sydney, Sydney Region
Engagement: Full-time
Team: Global Claims Transformation
What you'll do
- Lead the implementation of innovative claims solutions to optimize operational efficiency.
- Collaborate with cross-functional teams to align strategies and ensure successful execution of transformation initiatives.
- Analyze market trends and customer feedback to inform ongoing improvements in claims handling.
- Develop and manage key performance indicators to measure the success of transformation efforts.
Requirements
- Minimum of 10 years of experience in the insurance industry, with a focus on claims management or transformation.
- Bachelor's degree in Business Administration, Finance, or a related field; advanced degree preferred.
- Demonstrated experience in leading large-scale projects and managing teams.
- Strong analytical skills with the ability to interpret data and drive decision-making.
- Excellent communication and interpersonal skills to engage stakeholders at all levels.
Nice to have
- Experience with digital transformation initiatives in the insurance sector.
- Familiarity with claims management software and data analytics tools.
Skills & tools
- Proficient in project management methodologies and tools.
- Strong understanding of insurance products and regulatory requirements.