Red Coral Seafood is one of Melbourne's leading seafood wholesalers, supplying quality seafood products to customers across Victoria. We pride ourselves on excellent customer service, reliability and being a great team to work with.
We are currently seeking a reliable, organised and customer-focused Office Administrator to join our friendly office team. This is an excellent opportunity for someone who enjoys variety in their day, thrives in a busy environment and takes pride in providing exceptional customer service and accurate administrative support.
About the Role
Answering incoming telephone calls professionally and confidently
Assisting customers with enquiries and providing outstanding customer service
Processing customer orders accurately
Entering orders into our computer system
Data entry and maintaining customer records
Filing numeric invoices and maintaining organised records
Entering and processing digital invoices
Preparing, maintaining and filing food safety documentation
Balancing customer statements and assisting with account enquiries
Processing EFTPOS transactions over the phone using EFTPOS terminals
Daily banking reconciliation, balancing banking and entering receipts (an important part of the role)




Preparing general office correspondence and reports
Liaising with customers, suppliers and internal staff
General office administration and filing
Assisting the team with other administrative duties as required
About You
Previous experience in an administration, accounts or customer service role
Excellent telephone manner and confidence speaking with customers
Strong attention to detail and high levels of accuracy
Sound computer skills and the ability to learn new systems quickly
Experience with data entry and office administration
Valuable organisational and time management skills
The ability to work independently while also contributing to a team
A positive attitude and willingness to help wherever needed
Experience with banking reconciliations, receipts or accounts administration will be highly regarded
What We Offer
A supportive and friendly team environment
Stable employment with a well-established and respected seafood business
A varied role where no two days are the same
Ongoing training and opportunities to develop your skills
Competitive remuneration in accordance with the relevant Award
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📌 Office Administrator / Customer Service (Melbourne)
🏢 Performance Advantage
📍 Melbourne